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I have driven my Outback since Dec and love it. The sales associate Ed Santiago was patient with me and made it so easy to buy the car. I test drove other models and went to other dealerships but this dealership was by far the most accommodating. Got a nail in my tire the first month and was quickly taken care of. I will refer friends and family to Subaru of Wesley Chapel for great selection and great staff
Having worked in the auto business, I am on to the gimmicks and tricks that dealers pull on customers. This is the most transparent and painless transaction I have had in Florida. A simple call to Ed Santiago to discuss a new lease and we drove away a few days later in our 2025 Outback. The car was nicely detailed and my wife loved the beautiful pearl white paint with ivory leather interior. The sales manager introduced himself (Eli Eid) and said he would do what it would take to make a deal. He was true to his word. I would highly recommend Subaru of Westley Chapel if you are looking for great experience. I hope the service department meets the same criteria and offers great service. Time will tell.
I’ve been the proud owner of Subaru models for over 30 years, buying Subaru cars from numerous dealerships until now. I bought my last Subaru from Subaru of Wesley Chapel in Florida. Without question Subaru of Wesley Chapel has been the Best Overall Experience I have ever had when purchasing and servicing our Subaru’s. Kudos to the Best Assistant Service Advisor Justin Heiser out there. He consistently provides exceptional above and beyond customer service. He consistently goes out of his way to ensure you are a valued customer and not simply a transaction. Thanks to Justin and Zack, I will remain a loyal Subaru customer for Subaru of Wesley Chapel.
Service is always on time and techs are always courteous and helpful. Enjoy the waiting are.
All was a wonderful experience. 🙏😇🤙I sent a review after I was there the next day. Very happy.
Great service. Prompt as well. Friendly staff and reasonable prices. Glad we stopped in to check them out.
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