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I have now been with Mercedes through 2 vehicles and each time, Katrin B. has been my go to expert at Rusnak. Kat has been fantastic for working with me to find exactly what I'm looking for in a vehicle. Each time, no pressure given, hassle free- just straight to the point facts and insight. I definately recommend her and this dealership as its been great with each visit.
I had a bit of a hassle with my previous Mercedes trade-in bill. I reached out to Katrin, my go-to Mercedes expert, and guess what? She was super quick to fix it all up! Thanks a bunch, Katrin!
William and Scott are a great sales team and did a great job in showing us the vehicle and did everything to make the purchase an amazing experience
It’s really a pleasure to talk with Roberto, who connected with me immediately and gave me a detailed explanation of each model and showed me the deal I wanted. Thanks for his time!
This is my third car purchased from Rusnak Arcadia. Andy Lok has helped me complete all three car purchases. I like the staff here, especially Andy Lok, who always patiently explains the features of the car to me.
I truly appreciate Roberto at the Mercedes dealership for stepping in when my husbands out-of-state deal was facing delays. Time was of the essence, and he understood that. He was responsive, professional, and got things moving quickly by connecting us with Katrina Morris in finance. Thanks to his and Katrina's speedy effort, we were able to keep the process on track and continue the process. He also followed up to make sure things were back on track. Great job and thank you, Roberto!
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