Please update the areas marked in red before submitting.
How would you rate Ramiro Ortiz?
How about Watsonville Cadillac GMC?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I did receive a prompt, though unsatisfying answer to my question of a vehicle's value. .

Watsonville GMC is, by far, the best dealership I’ve ever worked with. I recently bought a 2021 Chevrolet Bolt EV from them, and even though the entire process was done remotely, it was handled with a level of care and professionalism that truly exceeded my expectations. Ramiro, my sales consultant, made the remote process feel effortless. He provided me with detailed videos, photos, and clear explanations that made me confident in my decision, even from miles away. His responsiveness and dedication ensured that I had all the information I needed without ever feeling rushed or uncertain. Blake, the sales manager, was fantastic. He made sure all the documents were accurate and easy to understand, which gave me a lot of peace of mind. On top of that, he helped me secure a free warranty on my car, which was a really generous bonus. It showed that they weren’t just focused on closing the deal—they wanted to ensure I was completely satisfied with my purchase. Joe, the general manager, also played a key role in making sure everything went smoothly. He personally made sure I got a Certified Pre-Owned warranty for my Bolt EV, which added even more value and security to my purchase. Joe’s involvement made it clear that the whole team was committed to making this a positive experience. The cherry on top was the delivery. Watsonville GMC arranged to have my new car shipped directly to my door in Oxnard, CA, over 300 miles away!! The car arrived right on time and in perfect condition, exactly as described, making the entire experience seamless from start to finish. I’m thrilled with my 2021 Chevrolet Bolt EV and the exceptional service I received. On top of everything, I saved a significant amount compared to other dealerships. Ramiro, Blake, Joe, and the entire team made buying a car remotely not just easy but genuinely enjoyable. If you’re looking for a dealership that truly values its customers, I highly recommend Watsonville GMC. They exceeded my expectations, and I couldn’t be happier with my purchase. 😊

Outstanding service and sales department. I have been buying from and servicing vehicles with Watsonville Cadillac GMC for years. Thank you team Watsonville Cadillac GMC!

Venessa Schmoe was a pleasure to work with proving courtesy and friendliness mixed with product knowledge works better than pushiness and aggressive sales. The only reason we didn’t buy the car was that we found one with thousands of dollars worth of features we didn’t need and would probably never use.