2409 Washington Rd
Canonsburg, PA 15317
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My past three experiences have been less than stellar. The least recent they had a special price for detailing if it was being serviced. I still have areas on the black trim where the wax was not buffed out. The second most recent experience, there was an issue with my air conditioner and "Jim" explained that the air needs to travel a far distance from one side of the dash to the other and gets warmer as it travels. That was why it was warmer on the one side now. So I am to believe that it worked fine all this time and all of a sudden it was "too far". Not buying it and quite frankly that was insulting. The last experience I have a couple of things that one will require a part. I was not offered after market pricing to compare and had to ask for it. This is not a cheap fix item. The car should have had the inspection and tire rotation completed shortly after 11:55. I had to text at 3:48 to see if it was ready for pickup. Jim got back to me and noted that the keys were put in the wrong spot so he didn't have the charges and it wasn't washed. I could pick it up as it by 7pm or he would have it washed in the morning by 8:30 for pickup. I was very disappointed in the lack of ownership or responsibility. If you knew it was buttoning up around noon, wouldn't you be looking for what you needed to finalize. I made plans based on the timing that I missed. The next day was not an option due to work commitments. It is important to note that they young lady who normally checks people in was very pleasant and kind and even asked if I didn't want my car washed at pickup and when the situation was explained she offered to go wash it which I declined. I don't have a total vote of no confidence but I don't feel as comfortable as when I first starting bringing the vehicle to this location. I rated that I would recommend the service center as I believe the techs are mostly competent.
Dave and Keeley made every effort to ensure that the buying process was smooth and kept me informed every step. Keeley did a phenomenal job to ensure that I was pleased with my trade-in value. Dave kept me in the loop regarding updates on my delivery. Everyone that I interacted with at the dealership was friendly and willing to be of assistance. It was an extremely enjoyable process and seamless. I am very happy with the level of service I received and would recommend this dealership for anyone looking to purchase a Land Rover. I will definitely purchase my next Land Rover from Land Rover South Hills!
Timely, organized, kept us informed every step of the way! and they even washed our car! All employees we encountered were exceptional!
Gabe did a great job working with us on our new vehicle. He even delivered it to our home when it arrived!
Prompt and professional. Chris is great to work with and is a great communicator. Super helpful
Very professional! This was an easy process, and I would recommend this dealership to anyone. The Dealerships location was a big factor in purchasing.
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