Tell us about your experience with Genesis of Auburn.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I recently purchased a new vehicle from Genesis of Auburn, and the entire process was exceptional. My salesperson, Brandon Bullard, was welcoming, knowledgeable, and he genuinely focused on my requirements for the vehicle and the transaction-related details. His dedication to my satisfaction made the entire process friendly, transparent and stress-free. He also followed up after the sale to ensure everything was perfect with the vehicle and answered follow-up questions with the same care and attention. I highly recommend Genesis of Auburn to anyone looking for a new car - especially if you get to work with Brandon! Their professionalism, honesty, and no-pressure process truly set them apart. Five stars all the way!
Great dealership ro work with and a good staff on hand. Very friendly and appreciative staff
The dealership always does a good job on my service appointments for both of my Genesis vehicles. They have a good selection of new Genesis vehicles.
Mr Bullard was very professional and helpful during our purchase of the Genesis GV80 last month.
Very pleasant. Gave me a ride to a store and picked me up later while car was being fixed. I didn’t give a 5 star rating as one is the issues wasn’t fixed. The rear trunk hatch more than half the time doesn’t open when touching first time. It starts to open and then locks itself again. I have to push the button again and then it opens.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.