Iam not a fan of dealerships but working with Alex in the service department has been an amazing experience she kept me informed thru the whole warranty repair process and made my experience great! I will definitely be coming back to this dealer as along as Alex is there !

We had a great experience with Arlynne at Kia of Valencia! She is very knowledgeable about the cars and deals. We left extremely happy with our new Sorento! We will definitely be back in the future! Thanks again!

DO NOT take your KIA to this dealer for any service. I am not the kind of person that writes reviews. I think this only the 2nd review I have ever written in my life but I believe strongly about warning others of this. A vehicle is probably the second largest purchase anyone will make other than their home. This is the only dealer that has serviced my Kia since I bought it new. After my first visit for a routine scheduled service, I noticed that they had left my engine oil 1 quart low. I called the service dept to ask the brand of engine oil so I could just top it off myself. No big deal. buying a quart of oil was cheaper than driving the car back to the dealer. You would think that after that experience I would have been a little more hands on to make sure everything was as it should be. My Bad!  My car has about 60,000 miles on it now and I have been very diligent to get the car serviced when it was due. I am about halfway to my next service. We are leaving on vacation in the next day or two and I go out to make sure all of the fluids are where they should be and when I pulled the oil dipstick there was no oil at all showing on the stick. Again, my bad for not checking it when I got the car back from the last service. Obviously they either shorted me again or forget to put any oil back in the car at all. I had to put in at least 3+ quarts. I always get the service that includes the video of the technician checking out the entire vehicle and there has never been any problems. I have no oil leaks. Now, I have to go on vacation worrying that the engine is going to quit at any time. I do not want to believe that they are shorting the oil for any dishonest reason, but I have never, in my 55 years of oil changes, had this happen before. Let alone twice at the same place. I am sorry Hello Kia, but your service dept is UNACCEPTABLE. I will never return and I hope this review keeps others away also. If you do use this dealer, please check the oil dip stick before you leave.

We had a wonderful experience, they made it completely easy. They gave us exceptional customer service.

Prompt on time service and courteous service advisor. Would be nice to have shuttles on Saturdays!

Outstanding service department - you are treated with respect, care and the staff had genuine smiles & personalities. I own a BMW and a Range Rover however this experience was premier.