This dealership's service department has always been great to work with. Usually use Scott but he didn't have a slot available for when I needed to drop it off. Kevin was great- very professional and efficient! Also love the videos from the mechanics- appreciate the transparency.

The dealership and Kevin were both strong advocates for us when it came to our extended warranty

Wonderful experience in all ways…professional, respectful, polite, genuine and no pressure at any point! Overall, a fantastic experience at a beautiful dealership!

Hunter was very pleasant and helpful getting my purchase done. This was my second purchase experience at Audi Gilbert, the guys at the dealership work very hard to please their customers.

Audi took care of what needed to be done with the new windshield replacement. No complaints, and very satisfied with the work that was done.

This particular visit was not the outcome we had hoped. The car was in for a software update the day prior to our one month road trip. The update was unsuccessful and to make a long story short the dealership was not able to release the car so they offered to pay $1000 toward a rental for our trip. The original issue was a faulty, charging port alert. The car was delivered to us the day after our return, “all resolved. “ now two weeks later we are receiving the same error message. We contacted the GM service manager who gave us the initial bad news, he is now no longer with Audi. Looks like the process will start over again in the coming week when we speak with the new manager.