Tell us about your experience with Hawk Ford of St. Charles .
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
After the cleaning of the fuel line, replacing the filters and more for the 60,000-mile maintenance job, I was really surprised at how quickly my Ford C-Max Hybrid SE was back in the 40-plus miles per gallon range. Thank you.
Kathy at front desk was a real pleasure to work with, she deserves a great big raise, the next time I’m in, I’m going to ask her if she got one!
Gerry was very helpful and knowledgeable . He explained what was going on with the recalls.
Oil was changed again with 5K miles about 2 months earlier 2.5K. Wrong oil was utilized...
Ford’s mobile service for my car is great. Very professional and knowledgeable techs came to my home, on time and always teach me something about how to care for my vehicle.
Kirk and the sales team did a great job communicating throughout the process and followed through on everything they said they would do. Kirk was patient with my questions, helped get the deal where it needed to be, and made the delivery process smooth and straightforward.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
