How Volvo Saved Our Daughter’s Life — A Grateful Mom's Story We bought our first Volvo from Courtesy Volvo in Scottsdale in December 2024, and Cooper in Sales was fantastic. From the start, he was kind and patient—never once did I feel pressured to make a purchase. He took the time to understand our family, making the whole process easy and comfortable. Not long after getting the Volvo, our 17-year-old daughter was in a terrible accident. I’ve attached a picture from after the accident. She wouldn’t have survived if she had been driving one of our other cars. Thanks to Volvo’s safety features, she did. I genuinely believe she wouldn’t be here today if she had been in any other vehicle. Volvo saved her life. After the accident totaled our car, I spoke with Dana in Finance, who treated me like family. She was so understanding and kind that I even told her, “I have to give you a hug when I meet you!” When we returned to buy a new Volvo, Dana and Cooper went above and beyond. They clearly explained the prices of two different cars, and although the dealership could have made more on the first one, they honestly suggested the second one, saving us thousands. Once we made our choice, Gary in Finance took his time going over the contract with us. He made sure we understood everything without rushing, which really put us at ease. If you think a Volvo is too pricey, think again. For us, it wasn’t just a car—it saved my daughter’s life. I’m incredibly thankful for Cooper’s care, Dana’s kindness, and Gary’s patience. The team at Courtesy Volvo truly cares about their customers. Thank you, Cooper, Dana, and Gary, for everything!

Jud and the Team in the Service Dept. were very informative on our recent repair request. Especially when it comes to our loaner transportation needs, and the value of service and repair being done, Jud is always a pleasure to work with.

Judd is very responsive and knowledgeable. The service is always high quality and they provide transportation to and from your home as required

Steve David was exceptional and easy to work with! In fact, everybody was very helpful and low pressure which made our buying experience very comfortable.

Vivianette sales Rep at Courtesy Volvo of Scottsdale, is a great salesperson, very knowledgeable. kind, professional, and courteous, as she's very attentive to your goals as what your looking for in a vehicle. and very thorough, one of the best representatives i've had the pleasure to meet.

You don't seem to value your customer's time. We spend way too much time doing nothing. Other than that, it was fine.