This is the most dishonest, corrupt company in Denver. They are highly unethical and I will be filing a State of Colorado Department of MV complaint against them. What a shame for the shady person to withhold $ and ruin a reputation.

Universal Auto Sales was quite helpful but I purchased from vendor that was much much closer to my home.

Treated well, very satisfied. Traveled 2.5 hours one way (twice) but was worth it.

Let me first start off by saying, trust your gut when it comes to this place. I will regret working with them for a long time to come. Their sales tactics are slimy and their staff is dishonest and shady. Customer service is nonexistent and when their staff do choose to return calls, they are anything but helpful. I recently purchased a car that was overpriced, with Joe adding in additional cost that were never agreed upon let alone discussed. We agreed on an out the door price that was not honored with the cost of warranty never being addressed, but added in regardless. I sold a brand new car in order to take on a smaller vehicle and payment so as to support my partner while she starts her nursing school career, which I was sure to relay to my salesman, Mike. I had shared my interest in the vehicle I purchased and we had discussed the price that was listed online (cargurus) and was never corrected when negotiations began. Turns out, this was an online sales price only to which they ended up tacking on thousands of dollars. To be exact, my cost was 10k OVER what was agreed to and shook on. On top of everything, they sent me home with an empty tank, a dirty car (both interior/exterior), and a car that was well over 100 miles past due for service. I expected to be educated as a buyer but instead fell victim to their predatory ways. I should have kept a closer eye on Joe and read through everything carefully before signing anything as I felt uneasy about the people, environment, and overall practices from the beginning. I lost $7000 and now owe significantly more for a vehicle worth half. I had hoped for a refund as I feel taken advantage of but have continued to be left in the dark. The only thing left to say is, Buyers beware.

My salesman was Mike my whole experience was excellent. Mike was very professional and pleasant .Great friendly people at this dealership. Very down to earth, no nonsense strictly business. I test drove my car. Joey handled the paperwork and in an hour later I was on my way home. It doesn’t get any better than that. I would definitely return to buy another vehicle from Universal Auto Sales in the future.

Bought my car here in March 2020 and had a wonderful experience. I just sold it back to them recently and I Worked with Sam. He was so kind and explained everything very well. I’m really happy and I will be coming back and telling my friends and family! Thank you so much