Best experience I have ever had in buying a car. Brad was awesome. I highly recommend them.

This dealership prides themselves in trying to do their best for every customer. Whether its their trade in or the price of their car. They took of me and helped me get my dream car. The 2023 kia stinger is absolutely awesome.

These guys are awesome, I worked with Brad and he never made me feel pressured and I felt like he was genuine with everything he showed me. He just started there but I can tell he is going to do great. I will never buy another car elsewhere.

Horrible management. I've bought 3 vehicles from them and I decided to return for a 4th. Instead of working with me on my trade in price, they low-balled me completely. Way below kbb or jd power. I will take my business elsewhere. Don't shop here. They will B.S. you with crappy numbers. Would not recommend.

Overall Experience was amazing!! I would recommend this dealership to anyone who is looking to buy a used car at a very good price. Everyone is very friendly and helpful. You will not get the usual pushy experience here that you may get from other dealerships. Turner worked with my budget and requests to help my family get into the vehicle that we wanted and loved. I would absolutely buy a vehicle from here again. Thank you Universal Family!

I purchased my 2017 Chevy Silverado LTZ less than 6 months ago and have put under 6000 miles on and it already needs a new transmission. When purchasing a vehicle from universal it is stated over and over that they check their vehicles thoroughly replace and fix any issues prior to selling any vehicle on the lot, that was not my experience. Within 2 weeks of purchase brakes needed changed universal changed them for free, a couple weeks later truck tailgate mechanism rusted and broke they replaced that for free as well. Now! Truck was driving a little rough took it in to get checked and serviced. Mechanic stated transmission fluids where full but extremely dirty, transmission pan had LOTs of medal shavings and the transmission will need replaced.