What Others Say
I bought a preowned Mercedes from Land Rover Livermore and had an excellent experience with Adel and the team. Communication before my visit, the test drive and the sales process was smooth and without pressure. After my drive home I discovered an issue, called Abdel and the next day the problem was solved. A great experience!
I had an outstanding experience working with Seth, Alberto, Syeed, and Adam.
The deal itself was excellent, but what truly set this team apart was the level of professionalism, care, and customer service throughout the entire process. They worked past closing hours to make sure everything was completed, patiently answered all my questions, walked me through every detail, and made the entire experience smooth and stress-free.
What really made the delivery special was the attention to detail-the car was perfectly detailed, presented on the red carpet, and wrapped with a ribbon. It felt like a genuinely memorable experience, not just a transaction.
Before coming here, I had spoken with several dealerships, and I can say without hesitation that this team operates at a completely different level. Their professionalism, transparency, and customer focus were exceptional.
I’m looking forward to building a long-term relationship with this dealership, and they’ll absolutely be my first call when it’s time for the next vehicle.
Thank you again, Seth, Alberto, Syeed, and Adam,truly appreciate everything!
— Puneet Saha
The car itself is a thoroughbred. That said, the delivery experience didn’t quite match the sophistication of the vehicle. With so many advanced features and technologies, I would have greatly appreciated more time and guidance from the sales team to walk me through everything.
As it stands, I’m still discovering functions on my own and know I’m not taking full advantage of what the car offers. For a vehicle at this level, a more comprehensive orientation should be part of the purchase experience. These cars are complex by design, and without proper instruction, it’s easy to feel overwhelmed—at times, I half-joke that I might press the wrong button and get ejected.
Spending extra time educating new owners would go a long way in helping customers feel confident, comfortable, and fully satisfied with their investment.
Lauren at Range Rover was amazing, explained everything clearly, understood my needs, and guided me.
I had a very bad experience with them where they resolved my issue had had from an unknown leak but gave me my truck back running worse than I took it in to my coolant level was low enough for it to throw up a light asked about the noise it was making and was told it was the drive belts and told to just replace them and problem solved well $1500 later I got it fixed and my truck is running just fine no issues.
My car works quite well now The problems were discovered and eliminated I appreciate the good service