Please update the areas marked in red before submitting.
How would you rate Kristin Loos?
How about Novak Motors NJ?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (Used)

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Novak Motors in Lebanon, NJ is hands down the best dealership I have dealt with. They are honest, very nice, there to always help you. They made the truck buying process so smooth and simple. We had the pleasure of dealing with Joel and also Hans, they are amazing people. We appreciate all they did, they treated us like family. We will always come back to Novak Motors. Highly recommend them to anyone and everyone.

Absolutely wonderful and so easy to work with!! I highly recommend to anyone looking for a trustworthy dealership! John was so great to work with and made the process so easy. There was no gimmicks, no pressure and I just had an overall great experience.

After my daughter and I were involved in a very bad car accident where we were T-boned by an inexperienced young driver which totaled my vehicle, I needed to replace it. While we were fortunate to walk away alive and largely unhurt, I knew that I wanted the same car - a Jeep Cherokee Trailhawk - and was extremely specific about finding one with the same features to replace my car that had literally saved my daughter’s life. My husband found one at Novak Motors! He made the call and James responded immediately and set up an appointment for the same day. James was extremely kind and understanding, even staying an hour after closing to work with our schedule. He facilitated the test drive and helped us navigate the financing process. We threw him a curve ball on the morning of our pick up – a gorgeous Jeep Wrangler Rubicon was in the showroom on the day we saw my Jeep – my daughter and husband both fell head over heels with it. So that morning he called James with the insane plan to purchase BOTH Jeeps! Numbers crunched – deal done! James was amazing to work with as was the finance and management team who had done a great job customizing the interior of the Wrangler. I can’t express how much the experience we had has been absolutely the best​ ever in purchasing a vehicle! From tragedy to joy! Thank you to James and the team at Novak Motors New Jersey!

Very easy and pleasant to work with! We would 100 percent recommend if you are car shopping!

Joel Lambert is the best!! So easy!! My second car from Joel. Great place to purchase a car and great service department. Thanks Joel!!!

I want to thank Joel and Rick for their help in purchasing my car from Novak. They made the process simple and easy. I would refer anyone looking for a car to Novak dealership. Anna Barsky