Isaacs Pre-Owned Auto

133 W Elm St

New Albany, IN 47150

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What Others Say

BUYER BEWARE SOME of the vehicles sold by this business may have pre-existing conditions. I purchased a Subaru at the end of January and it had 3 issues. First, the air conditioner did not work because it was void of freon plus the fact that the oring seal on the high pressure side wasn't the right one so the product all leaked out. They paid for this item which was odd. Second it had a major issue with valve body malfunction which in turn set off the dashboard lights disabling many safety features including eyesight and even cruise control. This is a problem with some Subarus. I was even requested the 2nd week of February not to take it to Subaru without discussing with the seller dealership. If you keep driving the vehicle like this with the dashboard lights activating the transmission can be ruined. They suggested taking to Big O tire who don't work on transmissions. All they do is clear the secondary codes which eventually come back. The rear brakes also had only 2mm pad left which is at a critical safety limit and need immediate replacement. It's a good thing I took it to a Subaru Dealership. It cost over 3K to fix these issues. The seller dealership just sat on their hands. Implied that it should be taken to Big O tires, right!? The tires were even under inflated to boot. Vehicles like this shouldn't be on the market without being inspected and/or fixed beforehand. As-is is one thing but this is absurd. If you do want to make offer on a vehicle it's a feasible idea to have THEM take it to a dealership to be inspected first. "We will make this right" is what was stated to me.

They sold my daughter a car and two weeks later the transmission began slipping in it. Very difficult to deal with. They could care less the car doesn’t work. Shiny penny… looks good on the outside, but mechanically a piece of junk.

Great Experience!! Sent email to confirm availability, scheduled a test drive. Friendly, knowledgeable staff, thanks to Dustin & Ian for their help!