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Great experience. The process was smooth and efficient. Tom was very helpful and did exactly what he said he would do.
Picked up my new X5 M60 this week and couldn't be more thrilled about the car but the ordering, purchasing and delivery processes were smooth and easy. Best experience ever! Tom and Jim went above and beyond to ensure that I would never go anywhere else for my BMW! Tony from service even heard me in the showroom and came around to say hello. See Tom Madlem for a test drive soon!
Words could never express how awesome my experience was with Tom Madlem when buying my new (and now beloved) BMW M340i. He was an absolute pleasure and made the entire process so smooth and enjoyable that I opted to have my car sent to this dealership and drive an extra 6 hours roundtrip just to give him the commission! I highly recommend Tom, and Dreyer & Reinbold of Greenwood as a whole!
I just purchased a BMW X3 and had the pleasure of working with Tom Madlem. He was great to work with and very knowledgeable about the BMW product. I would highly recommend Tom Madlem and the rest of the staff at Dreyer & Reinbold BMW South.
Our experiences at Dreyer & Reinbold BMW South have always been excellent (we previously purchased an X5 there 10 years ago and had it serviced there). But the assistance we received from Tom Madlem during our recent purchase of a new X5 was next-level exceptional. Tom carefully guided us through the latest options. He is extraordinarily knowledgeable about the vehicle and answered our questions during our decisions. We hoped to have the car delivered before an upcoming road trip vacation, and the entire team made certain that happened. The financing process was also well done. If you are considering purchasing one of these beautiful vehicles or any BMW vehicle, we highly recommend reaching out to Tom. - Jeff and Cathy Owen
Tom & Chad were great to work with! I feel like I was listened to and not patronized. I was dreading the entire car buying experience, but these 2 gentlemen made it a pleasant experience. Would recommend this dealership and both Tom & Chad!
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