Tell us about your experience with Bob Penkhus Mazda at Powers.
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sales Dept.
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finance Dept.
management Dept.
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I recently wrote a review concerning of my purchase. The manager Jesse contacted me regarding my review and was open to questions and concerns. He explained everything thoroughly and made me feel more at ease about my purchase. One of my key fobs is having some troubles right now and he told me to bring it in asap and will get it all fixed up for me! That I am much appreciative of. Management is great in contacting you if you had any sort of troubles and are quick with a better understanding of what went wrong and was real reassuring and apologetic. Excited to meet again soon to get everything sorted out!
AJ Listened carefully; I never had to repeat myself once. Listening shows respect, and that is why I enjoyed working with him. He worked out a deal that I am happy with. Thank you, AJ for a great leasing experience, and I look forward to working with you in the future.
I recently purchased a 2023 Mazda CX-30 from this dealership. I was looking for something specific and I originally went in to see a car I saw on Cars.com, but this vehicle didn’t have a sunroof, which was advertised has having a sunroof on that site. This was an important feature for me, and I wasn’t interested in buying a 2024 that had a sunroof. After I left, Leroy and the Sales Manager came up with a couple options. They found a 2023 at a different dealership (Broomfield) that was not advertised on Cars.com and this was the car I ended up purchasing. Leroy was honest and upfront with the fees/charges, and although I don’t like the mandatory Theft Guard charge (I was told it could not be taken off), I don’t believe this is a reflection on Leroy (it is a Mazda mandatory charge—one they need to make optional). I also would have liked the car to be cleaned a bit better (a little dusty/dirt in spots for the interior, and a wipe down after it was washed to take away the water spots), but doesn't change my experience rating. I highly recommend working with Leroy if you visit this dealership.
Besides not looking at my driver side window everything was great and done way ahead of schedule.
Overall it was a fast turn around and Seth did a good job bringing up points
Friendly and knowledgeable service. Arranged a Fast and convenient Uber for service. Will come back
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