587 Blue Ridge Blvd
Roanoke, VA 24012
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sales Dept.
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This dealership is absolute crooks! Do not buy from them. They knowingly sold me a truck with a transmission issue (bad synchronizer) which requires a new transmission. Refused to help or stand behind their sell and now won't even answer any correspondence from me. Buyer Beware!
This establishment has great spotless cars with low miles for a great value. Excellent communication and they stand behind the vehicles they sell. Their integrity is spot on and I will continue to do business with these fine folks. I love supporting ethical small businesses that treat their customers like gold.
Really awful customer service. Their website is misleading and nobody knows what’s going on. Will never recommend.
Contacted them 3 times over a week regarding a Corolla nightshade they had advertised. Finally they got back with me. They kept calling to get me to "come in". I explained I'm an hour away and have cash to buy the car. I asked if it was a salvage title. Their response was it's a clean title. They call again in a couple days and I say I'll come look at it and possibly buy it. I ask them to send me the car fax for review and give them my email. They say come in and we will show it to you. I explain again I'm an hour away. Just send car fax and if all is good highly possible I will buy it. It doesn't arrive. I make another attempt after that to get the car fax and was ignored. I might have still bought it even if salvage or rebuilt! The price was good but these guys are ultra shady and hiding something. They run this place similar to how they would run a run down econo lodge or a 7-11. Ultra shady.
Texted me in the evening and when i asked some probative questions they were unsure and told me a rep would call me the next day. No one ever called me, i tried calling the day after that and no answer, left a voicemail. Won't ever do business with them.
No reply to request for more info, completely ignored despite asking for cash out the door price
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