I'm a single 7 month pregnant mother who came in to buy a vehicle I was pre approved for. When I arrived they sold my vehicle then rushed me into a higher priced vehicle that they said had past inspection . I gave them 2.5k down payment but then told me a needed a cosigner. My dad agreed to cosign but couldn't make it in for a few days. I left with the vehicle only to find #1 the gas light was on which made me think no inspection was done ,#2 once on the free way the car had an alignment issue and would shake very badly above 50 mph. I brought it right back and informed them of the issues and said I didn't want the car anymore but they refused to honor my request. They inspected the vehicle and confirmed it needed work. I asked to be put into another vehicle but the manager demanded 2k more down for a car 5 years older. So I was forced to stick with the original vehicle. My dad decided he wasn't going to cosign anymore because he didn't trust the dealership anymore because he felt that they were aware of the vehicle having issues but disregarded them and knowingly sent me away in a bad car . At that point I asked to unwind on the deal since there isn't a cosigner and the dealership wouldn't refund my down-payment nor return the vehicle to me after it was serviced. So I was left empty handed. The salesguy ,Shawn. AND manager Chris were the 2 people I dealt with. They were both rude, manipulative, and used intimidating sales tactics. The stress has almost sent me into labor multiple times. I am trying to raise my family on my own and these guys took all my savings and have left me and my children with no hope.

Very professional people because they contacted me immediately and they never pushed me to buying their car’s. What a shame that am far away from this dealer.

In all candor, this not my first post about Autos Only in Burien. However, after another incredibly positive experience in June I had to help spread the word. I first came upon Autos Only in 2018; since then, my purchases and mechanical service and maintenance have been Five STARS. The owner Han sets a high standard of integrity, honesty, and always keeps his word. The quality and pricing of both automobiles and service is unmatched in area. They may not have an espresso machine in the lobby like the Eastside Dealers, but I’d trade that any day for a fair and ethical transaction.