This has got to be one of the very best dealerships I've been to. I have never had a better car buying experience. It was so easy and smooth and the people who work there are just as friendly as can be. Dominick was the salesman and he was excellent. Thank you so much

Hiff nos atendió súper bien para ser su segundo día como vendedor, tuvo mucha paciencia y nos supo explicar a detalle las especificaciones de cada carro que nos gusto. Tienen a un muy buen trabajador con ustedes.

We recently visited Action Automotive Utah with the intention of purchasing a 2020 Ford Escape Hybrid. Our experience started off great, thanks to our salesman Trey, who was incredibly helpful, friendly, and professional. There was no pressure, and Trey did a fantastic job throughout the process. However, our experience took a drastic turn for the worse when we dealt with the Finance Manager. As soon as we mentioned wanting a lower price, his demeanor changed completely. He became obstinate and dismissive. He claimed there was no wiggle room on the price because they only make $500 on the car by selling it. When we asked to see the invoice, he flat out refused, stating it was irrelevant and none of our business how much profit they made on the car. He also insisted that they were already selling the car for a thousand dollars below the clean value. When I pointed out that the car had been in an accident and had structural damage, his response was shockingly rude—he told us to go buy one somewhere else. His tone was angry and mean, and I have never been treated so poorly as a customer anywhere. We were ready to buy the car that day, but after such an unpleasant encounter, we decided to take our business elsewhere. It's disappointing that one person's unprofessional behavior can overshadow the excellent service provided by Trey. We will not be returning to Action Automotive Utah and do not recommend it to others based on this experience.

Great place to buy a car, friendly staff and great deals even when compared to national prices.

they never responded back after they said they would still waiting on a response from a week ago

This is the true meaning of the word 'Stealership'. The stereotypical used car dealership you hear nightmare stories about. Noticed they were selling a car I was interested but for $4k over market value. Has an accident history AND they shockingly admit it can't pass emissions. Really surprised they even admitted that but I guess it would be pretty obvious since the car has no exhaust and extensive modifications. Thought maybe I could negotiate down in price since the vast majority of buyers who are desperate enough to buy from here aren't going to give a car like this a second look (or want a project car). Wrong. Instead they actually RAISED the price of the car by 2k! For what they're asking, along with all their dealer fees, I could just buy a brand new 2024 model. I have to wonder how they stay in business. Probably by buying bank repos and auto auctioned cars that more reputable dealerships would never sell on their lots.