My family and I recently purchased a Chrysler minivan from Twins Auto, and the experience was excellent from start to finish. Allen guided us through the entire process, handling both the sale and financing with professionalism and patience. He answered all of my questions thoroughly and made sure I understood every step. The APR rate I received was outstanding, and the vehicle was spotless upon delivery. Overall, the entire experience was smooth, transparent, and hassle-free. I highly recommend Twins Auto for anyone looking to buy a vehicle!

I purchased a vehicle from the dealership on Dec 26th. On January 1st 2025 the transmission went out on the vehicle. The dealership waited until the 3rd week when the Chevy dealer had completed it and asked me if I would ship it to them. On January 27th, the truck had to go back into the shop because the entire coolant system and sending units had to be replaced. Once again when I phoned the dealer they offered no remedy, they wouldn't even have anyone from upper management contact me.

They’re nice people easy to work with and will most definitely get you in a car

It was a great experience, the sales person was good at what he did the car was very clean and I had a nice time up there waiting on the car

Very negative car buying experience. The salesmen were not well-informed about the car and the pricing was unreasonable considering the condition of the vehicle. Metal screws in the front spoiler is unacceptable. Additionally, the lack of transparency regarding financing rates and payments is concerning. It's unfortunate that the dealer's operations seem to be heavily reliant on the involvement of a manager. It's important for car dealerships to prioritize customer satisfaction and provide transparent and knowledgeable service. The dealership provide an experience that nightmares would not rival.

I think this place is a horrible place for a new person looking to establish credit. They sold me a car that started to overheat the next month. I lost my job because every month my car was in the shop. They claim they fixed fuse box 2 radiators, thermostat, head gasket all in a years time...I cried couldn't sleep was stress about work until my warranty was up then they said there is nothing they can do. I did not enjoy my car at all and at this moment its hard to trade because the high interest rate they charge. So I still have a overheating problem and stress about my car issue. Twin's Auto I do not recommend for no one to go there because I felt like they could have fixed it after a years time but they just got warranty money from Chrysler and my pockets until they couldn't anymore. My name is Kathy. I tried to trade in my car they charging a lot of money for another vehicle. I just mostly ashamed of myself because I'm a woman I felt like they took advantage of me not knowing much about how things work. I'm left with a 230000 loan on a 2014 Chrysler that I cant enjoy!