This was my first time visiting Paramus Chevrolet, and it was a great experience from start to finish. I had seen a 2025 Trax in black on black online and wanted to check it out in person. As soon as I walked into the dealership, I was greeted by CJ, who was extremely helpful and pleasant to work with. He showed my husband and me the vehicle, answered all of our questions, and made us feel completely comfortable throughout the process. We ended up purchasing the vehicle and couldn’t be happier! CJ then introduced us to the finance manager, Mohamed, who was just as kind and knowledgeable. Both of them made the entire experience smooth and stress-free. Highly recommend Paramus Chevrolet if you’re looking for great service and a friendly team!

Stay Away – Especially if You're a Single Woman I strongly advise anyone—especially single women—to avoid Paramus Chevrolet. I walked into this dealership in 2022 as a single mom with two kids, genuinely needing a reliable car. Looking back, I now realize how badly I was taken advantage of. It wasn’t until years later, when I purchased another vehicle from a reputable dealership, that I fully understood just how unfairly I was treated at Paramus Chevrolet. Fast forward to November 2024—I traded in the Chevy I bought from them and canceled all of the warranties they pressured me into purchasing. There were three total warranties from two different companies, all of which I now know were unnecessary and overpriced. The warranty companies issued refunds totaling nearly $3,000, but instead of returning that money to me, the funds were deposited directly into Paramus Chevrolet’s account. Despite clear documentation from both warranty companies—including the exact deposit dates, amounts, and transaction ID numbers—Paramus Chevrolet claims they only received money from one of the companies. The previous owner did send me a partial refund for one warranty cancellation but refuses to return the rest, which is over half the total refund amount. They continue to make excuses like “the owner never got your money” or “he doesn’t have it,” and it's been nearly six months with little to no communication. This is money I paid out of my own pocket, and there is no reason they should be keeping it. It’s unethical, dishonest, and incredibly frustrating. This dealership took advantage of me once—and now again by refusing to return money that rightfully belongs to me. Think twice before doing business with them.

Kwami who is a business manager tries to charge me 2 different amounts attached to an extended warranty that were never agreed to. These 2 charges totaled 1600 dollars. When this crook was confronted with it his explanation was "one of them is a paint protection for when birds crap on your car". If you are stupid enough to buy a car from Paramus Chevrolet do now let that crook Kwami near you or the car!!!

Horrible customer service. Will never buy from them again. Hawthorne Chevy is so much better

Worst buying experience I have ever had. Salesman never explained about a useless warranty that I HAD TO BUY. COST 998.00. Salesman was not able to send the sales order or policy info. Only got the info after speaking to business manager.

What a ripoff of a dealership, They tried to double charge and not give me credit on taxes for trade-in and purchase of new car, Salesperson Justin Quintero was friendly but the heavy set Hispanic Manager who was giving him all the xx to try and rob me was pathetic when he tried to cover his dishonesty upon our exit, "Do I want him to pay my taxes"? What a joke, He probably doesn't even pay his own taxes. And as I told him & Justin, $2700 in Dealer fees is outrageous and in my 30 years of buying vehicles I've never experienced such a ripoff! Stay far away from this dealership until they learn to follow NJ Tax laws and stop ripping off customers