Tell us about your experience with Niello Volvo Cars Sacramento.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I brought my car in to have 4 new tires that were on hold for me by Matt. Upon commencement of the work, they realized someone had sold one of the tires so I got an Uber ride home and back the next day. Matt took care of me by giving me a computer update. Matt always takes care of me with the utmost care and consideration. He keeps me coming back! Thanks Matt!!! Sincerely, Rich Sylvester
Been servicing with the Niello Group for several years and they have always exceeded my expectations at every visit and encounter. Class act group of team members that care about providing a professional experience. All done with a smile and great attitude. Advisor Matt Jeffery is a star along with all his colleagues. Bravo Team Niello!
Shaun is always so helpful and nice! He went above and beyond during my last visit.
We have worked exclusively with Matt for the duration of the ownership of both of our current Volvos. Is is both personable and professional in making sure our vehicles are maintained properly and making the time to explain needed repairs and recommendations when needed. We appreciate that Niello retains such a quality individual as Matt on its team for us to have as our "go-to" person.
Matt has provided excellent service since we bought our first Volvo, an XC 60, in 2018. We appreciated the fact that he assisted with getting transportation to and from our home in Rancho Murieta when the car needed to be kept overnight recently. He is clear in his communications and is responsive to our requests in a timely manner.
Easy tonschedule appointment online. Staff are always welcoming. Space to wait for service is comfortable with beverages on offer. Kept up to date throughout the process.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.