FANTASTIC EXPERIENCE - ASK FOR KEVIN! We had the pleasure to work with Kevin on the sales team Who worked diligently even stayed four hours after his shift to make sure that we got the deal done same day and gave us top-tier service. He was surrounded by a fantastic team, a finance manager Luis, who is very professional, patient & adamant to get us the best deal as well as a very involved and experienced used car manager, both working an hour past close to help. My wite was given the best treatment, demonstrated all the features and truly given nothing but sincere willingness to help and full attention with a no pressure approach. I will go out of my way to recommend this team and dealership and certainly we'll be back in the future!

We were recommended to North Branch from a family member. Very impressed. We highly recommend North Branch Chevrolet , THE BEST !!!!!

I would not recommend this chevy dealership. I have two 2023 chevy silverado 3500 duramax diesel trucks for my business. Both have had problems. One is in need of a new transmission already. Waiting on parts, could be weeks. Poor service. I would never go back. They both are getting traded off soon.

Brian Sperry and his team are TOP NOTCH. My entire experience buying my Bolt EUV was simple, quick, and fun! Thanks, North Branch Chevrolet!!

DO NOT BUY A USED CAR FROM THIS DEALERSHIP! I purchased an 08 Enclave in September 29, 2021. It had 100,057 miles. The salesman told me it was inspected and defects had been repaired. The main thing i was concerned about was that the timing chain had been replaced. The salesman showed me papers that it had been done about 2 weeks before. I bought the car assuming the timing chain would last at least 100,000 miles. A week after buying it the check engine light came on. I had to replace throttle body, maf, and pcv valve and breather. The pcv valve is a common problem that caused the issue with the other parts. It should have been replaced before I bought it but I let it go. In April of 2022 I had to bring it to a shop for an oil leak. It was leaking oil from the pan seal because it was not sealed properly when the timing chain was done. When they removed the pan they found a piece of plastic that turned out to be part of a timing chain guide. They told us to call NB chev to confirm that the timing chain had been done. My wife called them and they told us it had been done and not to worry about it. That cost me $2,093.51. In November 2021 the car started running strangely and the check engine light came on. December 7th we brought it to NB chev. They found that it needed a full timing chain replacement. I had them do it. The price was $4675.40. When I went to pick it up I spoke with the used car department to see if they would be covering the price of it or at least some of it. They told me instead of doing the chain there before i bought it they had sent it out to someone else. (Which I think is ridiculous) If they had done it there it would still be under warranty but because they sent it out they were unwilling to do anything about it. Because of the poor job done by whoever they sent it to I've had to pay almost $7000 in just over a year and only 20,000 miles. The dealership refused to pay anything. I bought the car because I thought a reputable dealership would do their own work. Not this one.

By and far the best service process I've ever experienced. Purchased my vehicle in September of 2019 and they included a lifetime service warranty. At the time I remember thinking, right... they'll nickle and dime me on ancillaries... So not true. Check engine light came on last week and once I determined it was a deeper problem than I could remedy I set it up to be towed and looked at. They fixed it (14 hours of labor & Parts) and all at zero cost or stress to me. That's the way it should always be. I'll never buy anywhere else.