The lady that did the paper work was very informational on the lease and how it worked

Love the people and the service is great! Bethany in the service department is amazing!

Hi Carolyn Wofford here: I recently visited J.S.Mitsubishi N Hills Dealership (Service & Parts Dept.) The customer care & service provided by Chris-Mgr & Jason-Parts Dept. is very much appreciated. They are Awesome, Professional, Timely, Knowledgeable & (ON POINT) answering my questions & advising me the best way to proceed in the care of my car. (Two Jewels on the Crown). From a Satisfied Customer 100% Thanks. C.W.

I recently had an extremely positive experience at Jim Shorkey Mitsubishi in North Hills. Having just retired, I was interested in a small hatchback and eventually they set me up with a pre-certified 2021 Mirage with about 50,000 miles on it and I got a great price. The process was seamless from my initial outreach to the General Sales Manager Bill Driscoll via email to this person then setting me up with John Barbour as my official sales representative. John was great, very attentive, and offered excellent customer service. It’s just great to have a dedicated person walk you through everything related to the car and contract and also provide honest estimates of how long the process takes. Most importantly, John was very patient and extremely helpful when we encountered a couple of very minor issues. Kudos also to the whole team I dealt with, from Melisa who greeted me in such a friendly manner to Corey Davidson (Sales Manager) and Dakota Carson in sales. Lastly, its’ definitely worth noting that they have a very collaborative and friendly culture, and there’s obviously a priority there to building a sense of community. I know how corny and cliché it sounds to describe a business culture as “family-like,” but it is nice to engage with people at a business who genuinely seem to like each other and enjoy providing exceptional service to customers. Definitely check out this dealership. Marty

Outstanding Standing Sales team (Eric Kenney), went above and beyond and his knowledge of vehicle PHEV Outlander. I have purchased many vehicles and been to many dealerships, never meet more of wonderful team of folks. I highly recommend Jim Shorkey, Youngstown Mitsubishi. I even meet Jim, himself.

The people we delt with were very personable and professional very nice selection of vehicles and very good trade in price couldn't be more pleased