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I honestly cannot say enough good things about Romeo at Laredo Dodge. This was one of the most complicated out-of-state vehicle purchases imaginable, and Romeo went unbelievably above and beyond from start to finish. I purchased a 2023 Ram TRX from Maine, and throughout the entire process Romeo was responsive, transparent, patient, and genuinely helpful every single step of the way. We had multiple paperwork and financing complications due to outside financing and business purchasing arrangements, and Romeo handled all of it without ever making me feel like a burden. He overnighted paperwork multiple times to make sure everything stayed on track and constantly kept communication open throughout the process. What really blew me away was what happened after my transport company completely failed me. After flying to Texas myself to retrieve the truck, Romeo literally picked me up from the airport and spent time driving around with me until we located my TRX. Most salespeople would have considered the deal “done” long before that point, but Romeo continued helping far beyond what anyone could reasonably expect. At every point I felt like he genuinely cared more about making sure I got my truck safely than simply making a sale. Buying vehicles remotely can be stressful, especially high-end trucks like a TRX, but Romeo made the dealership side of the process smooth, honest, and trustworthy. If you’re considering buying from Laredo Dodge, ask for Romeo. He absolutely earned this review.
Took my jeep for an oil change but didn’t have an appointment. They offer to take somewhere near or I could wait. I decided to wait. Their lounge has a tv, comfy seats, free WiFi (my att was slow inside the building).
Great Service. Romeo was very informative and helped us out a lot in pur new purchase.
thank you for getting me my new car i appreciate it! thank you good car
The best sales rep ever this is the third vehicle he helps me and my family purchase
Excelente servicio tanto del vendedor como el resto del personal definitivamente salí muy satisfecha con mi nuevo automóvil.
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