815 West Main Street
Fredericksburg, TX 78624
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Good service. Everything in time ‘cept had to be reminded of jeep tire rotation. Good.
The renovations are very nice and it is great to see inventory on the lot again. Service was prompt and completed in a timely manner. Everyone I talked too was very pleasant and follow up was appreciated. Wes the service manager did a great job from our very first meeting through this appointment.
A fantastic experience with the service department! Professional and courteous! Wesley is a great representative of the Crenwelge Dealership.
I pulled into the lot with a broken ignition switch, so I could not turn the car off. Bryan came right out and moved the car in. He called me the next morning and said they were able to build a new ignition holder, as my old one (my car is a 2007), had the switch broken, and Mopar no longer sells parts for my 300. Bryan called me at 2:30 and said my car was ready. I was thrilled! I love my car, it only has 120,000 miles and it runs great! I was so glad that Bryan was able to repair my car so quickly, as it is my only vehicle. I ALWAYS recommend Crenwelge's repairs. I have not needed them very often, but when I do, they are professional and the job is done correctly at a very fair price. I don't drive enough any more to justify buying a new car, which is okay because, I love my car. Hopefully, I won't need them any time soon, but if I have a problem, I know where to go.
This is my second Ram, and the Crenwelge team has always been professional, courteous, and all-around top notch!
They have taken care of both my Jeeps for several years. Wouldn't go any where else. Great people, good service.
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