700 Cadillac Ln
Hanford, CA 93230
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Service with Rob today was great! Thank you for everything and taking care of my needs. Anita Henninger
In May 2022 I pre-ordered a Cadillac Lyriq. The pre-order went to Keller Motors. Keller Motors informed me that they had a $30,000 MSRP adjustment on the Cadillac Lyriq. Unfortunately that meant the purchase price would be $94,990 which exceeded the budget we had to buy a new vehicle. We had to go elsewhere to get a car.
Had a good experience buying my car. Paul was very helpful. I love my new car! Thank you
Good doing business with Jeff and the team, thanks for the help during the process
Pretty easy car purchase. Sales reps and finance sort of shady tried to add a warranty without consent, tried to get me to sign without going over financing terms. Basically they didn't go over anything just had you sign everything quickly... tried to overlook the principal balance on the loan terms. Keep an eye on your final principal don't worry about the financing look at the interest rate and the principal. Shady tactics,slick Rick sold me a car
Poor Service! I purchased a Black Label Lincoln with them. I called and scheduled an oil change and asked them to look into my volume button not working since it is under warranty. With the Black Label, car pick up and drop off, oil change, tires balance and rotated, and cleaning is supposed to be an added bonus with the purchase. The pick up went as planned, I was called and told there is nothing wrong with my volume, which in fact after insisting he check for himself there is an issue. I was then called and told they had completed my oil change and tires rotated and balanced and I would be transferred to make payment. After questioning why I was paying when I have a Black Label under warranty I was put on hold, transferred, told they would have to look into it and then finally called back and told that I was correct and that I should not be changed. My car was returned and I was handed my keys only later to find out that my car was not washed and vacuumed. I received the absolute worst customer service from their service department. They did not want to fix items under warranty, they tried to charge me, and they did not fulfill the Black Label guarantee.
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