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Thank you to Nate Gonzalez and Ricardo Ferrusquia regarding my recent purchase at Oak Lawn Toyota. They are courteous and have a no pressure sales approach-asking what type of vehicles were of any interest to me. After my decision, Nate and Ricardo walked me through the purchase process. This is my second purchase at Oak Lawn Toyota. Oak Lawn Service Department has been taking care of our Toyotas for 20 years. It was a pleasure meeting Nate, Ricardo, Louis, Ceasar, and other sales team reps.
Ivan was very informative and patience with questions I had. He was extremely nice to me. It was a great experience, and I was very happy with the service and with the car I purchased.
Nico went above and beyond for us to complete our deal. He was not a high-pitched salesman, very respectable and very helpful and accommodating, he even picked us up from the airport to come and test drive the car. We were coming from out of state Tennessee and he worked the deal for us and made it very easy and smooth for us to make the purchasing transaction.
As usual great service, the best around! Took my rav4 in for an inspection for a recall on battery wire,got oil changed and wiper blades replaced. From the beginning met a friendly man who greeted me, then onto Sal Service assistant manager, who greeted me and took care of write up and advised the time it would take. Then found out Oscar was the tech assigned to vehicle, same tech that worked on my vehicle previously, this man is absolutely 1 of the top techs around! When vehicle was returned as they had to order parts for the recall as inspection revealed need to replace cable. While waiting Juan the service manager was greeting customers as he always does to give people the feeling that he makes sure customers are taken care of, it is refreshing in this day and age where a manager is proud of his employees and the customers that he does not "hide" (As some other mangers do), in the office, but interacts and listens, and actually cares about people! Bottom line if you want top notch service and sales this is the place to go! The only thing needed is TOYOTA CORPORATION TO RECOGNIZE THIS GREAT HONEST DEALERSHIP AND SHIP MORE VEHICLES THEY NEED INVENTORY! HOW ABOUT IT TOYOTA?
I had such a great experience buying my car at Oak Lawn Toyota! From start to finish, the process was smooth and stress-free. The team was super friendly and took the time to answer all my questions without making me feel rushed. I'm really happy with the quality of the car—it was exactly what I was looking for and has been running perfectly since day one. The financing process was also easy and straightforward, with no surprises. Everything was explained clearly, and I felt confident the whole way through. Highly recommend this dealership if you're looking for a great car and an even better buying experience!
I was impressed by the efficiency and service I received at Oak Lawn Toyota. Manny did an excellent job explaining my options and Cesar made the financing part smooth and easy.
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