Lynn Layton Ford

3300 U.S. 31

Decatur, AL 35603

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

The service was completed as expected. The men were professional and friendly and completed the work very quickly. I would recommend Lynn Layton Ford.

Good customer service. AC was thoroughly checked and repairs were done as necessary. Work was completed on time as promised.

All ways good customer service With Joe and Glenn in service And Mari and Justin in mobile service.

Thing’s went smoothly however the salesman was new and did not have much product knowledge, i.e. dash controls, tailgate items. Overall transaction went well.

Scott was excellent to work with on my truck purchase. He provided all the numbers for my trade-in and financing promptly and answered every question I had. I couldn’t have asked for a better experience. Not long after purchasing, I had to bring my truck in for a recall. Courtney in the office was great to deal with, and Glen kept me updated on the status just like I requested. Their professionalism and communication made the service process smooth and stress-free.

Great service. Always taking care of my vehicles. The service guys always perform well and update for any recommendations.