Dave Arbogast RV Depot

I bought my camper here brand new and had issues with it within the first month. It was something that was done by the manufacture they used a screw where a hose clamp should be. When I took it back to get within the first month. It was something that was done by the manufacture they used a screw where a hose clamp should be. When I took it back to get fixed they had it for a few months they fixed a couple problems but not everything I walked through it told them it was not fixed. They kept it for a few more months just got it back and it still is not fixed. When talking to the manager he told me I should by a tool box with my new camper bc things will go wrong. I said I bought a new camper so that I could use it and bought an extra warranty for that reason also. There customer service is not good and they say they fixed everything and it still is not done. Do not recommend at all. More

I purchased a vehicle in February 2022 and the salesmanship was the worst. The only positive I have to say is Preston in the finance department was spectacular. Other than his service it was the salesmanship was the worst. The only positive I have to say is Preston in the finance department was spectacular. Other than his service it was the worst experience I ever had. I informed the salesperson that I had never pulled a fifth wheel camper before and I would need assistance to make sure I was doing it right. It was 10 degrees outside and I mentioned this to the salesperson again if somebody could make sure I am doing the hook up correctly. So he asked if I finished putting on the tag he will get somebody. After standing outside in the 10 degree weather he was no where to be found. I go to the service department to ask if somebody could just supervise to make sure I am doing it correctly they gave me a hard time and had the worse attitude. After about 5 minutes of getting the run around by the service desk (which nobody wanted to assist or have the time to talk to me) the service manager finally said (with an attitude) I will find somebody for you. He found a technician out in the service bay working on a camper to assist us. I wish I would have gotten the technician's name as he was great. I honestly don't know how this dealer stays in business with this kind of service. Salesman that is worthless, and service management there to just receive a paycheck. I will never deal with them again and will advise anybody not to go there. More

Have gone to this dealership for 15+ years for maintenance - service has gone downhill steadily for the last few years. Give a xxxx attitude at the service desk - just putting in their time and ch maintenance - service has gone downhill steadily for the last few years. Give a xxxx attitude at the service desk - just putting in their time and charging outrageously for it. Bought the lifetime winterizing package - can't get in to use it. I'm done. Used to be a great place with people who were proud of their work. Now just a high priced, mediocre slap dash churn and turn joint. More

Worst service department I have ever dealt with. Avoid at all cost. Rude!!! Paid for the lifetime winterization and for the second year in a row they are unable to winterize until MID JANUARY. Managers were all cost. Rude!!! Paid for the lifetime winterization and for the second year in a row they are unable to winterize until MID JANUARY. Managers were rude and didn't want to help at all. I wouldn't take my RV back to them if they were the last service department on earth. More

The worst customer service I have every seen! We originally took our camper in for a leak. It sat in their service lot for months before we finally got in touch with someone who told us our service originally took our camper in for a leak. It sat in their service lot for months before we finally got in touch with someone who told us our service rep had been fired and that nothing had been done with our camper. After finally deciding to physically check on the camper ourselves, we discovered the issue had been misdiagnosed by their team, that they had never covered the camper like they promised they would and that 10 times more damage had occurred while it sat on their lot during several rain storms. They, of course, refused to take any responsibility, stating that whatever happens to campers while on their lot isn't their fault. The minor work they finally did on it was outrageously priced and done so poorly, we will likely have to have it redone. Every employee we worked with, with the exception of Alex, was a complete jerk. Their director of service, Sam, told us he would cancel our parts order right away and that we could come pick our camper up if we refused to take down a negative post we wrote. So, we picked up our camper, ordered the parts ourselves (which came in 2 days) and were able to do all the major repairs over a weekend. Lesson learned. I will NEVER work with any Dave Arbogast company again. Unless you like being treated with zero respect, waiting months for service that you will never get, having your personal property damaged and being lied to, I would stay clear of Dave Arbogast. More

We purchased our RV from Dave Arbogast RV in July 2020. We are seasonal campers and our camping season runs from April-September so we move the camper onto our site when we purchased it july. We used it We are seasonal campers and our camping season runs from April-September so we move the camper onto our site when we purchased it july. We used it for the remainder of july, August & September. One of our very last weekends we noticed water leaking from the underbelly called arbogast and they had us bring it November 6th,2020.. months went by, we didn't bother them much as we thought they was taking care of it but after about 3 months I started questioning if they had done anything so I started calling. I called day after day, week after week... the first time they gave me a vague answer that they was waiting on parts... this was after THREE months... after that when I called to get updates I was blatantly ignored for weeks. They told me they was leaving messages for the service department & even walking messages back to them and they would ignore me. Eventually my husband was able to get in touch with them after a while and we was finally able to pick our camper back up in March (5 months later) and they informed us the issue was dealt with. We set out camper up the third week of April 2021 and have camped on the weekends, about 4 weeks in we noticed the toilet was leaking in the back, although it was frustrating as we purchased this unit new & shouldn't have all these little issues, my husband was able to fix that with no big deal. Fast forward a couple weeks and we noticed water leaking from the underbelly yet again, called Dave arbogast and spoke with Sam he asked if we could try to pinpoint the leak so we went and filled the kitchen sink per the manager Sams suggestion and then pulled the drain and we suddenly heard and felt a loud crash ran outside only to see that our grey water tank completely dropped out of the bottom of the camper with water gushing out. My husband told Sam he would drop the camper off that evening but it would be after hours since it was already later in the day (last time we dropped the camper off it was no issue that we dropped it off after hours as we live almost an hour away). Sam asked that we wait until the next day so that someone would be there at the drop off so my husband took off work to take it there so someone could be there.. only for my husband to get down there and them say sorry we will not fix this under the warranty. Claiming we let the grey water tank get too full... which has never been the case, but hey they are saying whatever they can to not fix the RV they sold us. Great. My husband decided to go ahead get under the camper and fix this issue himself and when he took the underbelly covering off it was very obvious what allowed our tank to drop, there was clear tool marks that had been used to bend the frame brackets that holds the grey water tank in which is what allowed our tank to fall out... this was something that had to have been done when Dave arbogast had our camper during the 5 months, since nobody else has ever been in that area of our camper. They are saying oh no they didn't do that, I guess those tool marks that bent the frame just appeared out of nowhere.. I'm sure they'll never own up to that either. They have ran us thru the ringer SO much. They had OUR camper we purchased brand new LONGER than we have even been able to camp in it! We should absolutely not have had all these issues with our new camper. We also was sold this camper marked NEW but when my husband called the manufacture about this leak going on they asked for the vin number she stated "sir this is not your camper" as she dug deeper she realized that we are in fact the second owner of the camper and they never addressed this issue with us either. I fully and 100% understand that primetime manufactured the camper but as the seller you back these products you are selling.. and when I spoke with Sam the first time I brought this second leaking issue up he really made it sound like they would take care of this issue only to turn around and say nope, not happening.. I can say Dave arbogast is great at selling you an RV and then not giving 2 craps about you afterward. If you want to avoid the headache and hassle & want an easy smooth transaction and good customer service to follow, I highly suggest people staying clear of Dave Arbogast RV. They have had our camper 5 months out of the year we have owned it. They have ignored our attempts of contact multiple times, they have weasled their way around fixing an issue with our brand new RV by trying to place blame on us. This has been a nightmare. More

This place is awesome! Jason was our salesman. He greeted us with a smile and a handshake. I told him the models we were interested in and he took us right out to them. Even though we had two toddlers with u us with a smile and a handshake. I told him the models we were interested in and he took us right out to them. Even though we had two toddlers with us, looking at the travel trailers was like a fun family outing with Jason as part of the family. When I picked up the trailer, Luke was the Tech who did the walk through and explained everything about the trailer and how it worked. He took as much time as I needed. No rushing me through. Again, just like family. Chris the finance person was just the same. He explained all the paperwork and treated us like their best customer, just like family. Arbogast RV is honest, friendly and I am their customer for life! The prices are great AND there really are no hidden fees. Dave P More

I have never purchased anything anywhere that the dealership was this bad! I secured my own financing and they didn’t have to do anything. From the start of the process I needed to stay on top of e dealership was this bad! I secured my own financing and they didn’t have to do anything. From the start of the process I needed to stay on top of everything. They said they would call me when I had questions but I didn’t receive one call from them. I wanted the camper or I would have gone to another dealership! They were terrible! They know what I am talking about! More

Our experience was fantastic throughout our recent camper purchase. Dan, Walt, Chuck and their team was top notch, efficient and accommodating to our needs and schedule. Everyone was friendly, knowledgeable purchase. Dan, Walt, Chuck and their team was top notch, efficient and accommodating to our needs and schedule. Everyone was friendly, knowledgeable and took the time to answer questions. The overall process was easy with most completed over the phone/email before ever going to the dealership. More

I purchased a 2021 Forest River Wildwood. Did everything over the phone with Lori. She worked with me for a week to get everything the way I wanted. Drove from GA to pick it up. Got there a little early and over the phone with Lori. She worked with me for a week to get everything the way I wanted. Drove from GA to pick it up. Got there a little early and staff was all friendly. Got me to where I needed to be. Lori was a super nice lady. Had everything ready to go and got me in a little before my appointment. Would recommend family, friends, and everyone to go see them!! More