Porsche of the Village
Cincinnati, OH
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James Mohrfield Is the most dishonest person I’ve ever met. He is shady and will lie to you about anything in order to try to make a sale. He only cares about money and not about his customers. met. He is shady and will lie to you about anything in order to try to make a sale. He only cares about money and not about his customers. More
Excellent experience with buying a new Macan S at Porsche of the Village. Very friendly, knowledgeable, and professional staff. Strongly recommend the Porsche of the Village if you are in the market for a n of the Village. Very friendly, knowledgeable, and professional staff. Strongly recommend the Porsche of the Village if you are in the market for a new Porsche. Special thanks to Melanie for making this stressful process of buying a new car in this unusual time, very smooth, always being informative and available for my questions. Thank you Porsche of the Village for a great experience with my new car! More
In a world where mediocrity seems to be the rule, Porsche of the Village provides exquisite automobiles, fantastic customer service, and a peerless experience. Well done, Rob Bernard; my regards to you and a of the Village provides exquisite automobiles, fantastic customer service, and a peerless experience. Well done, Rob Bernard; my regards to you and all of your colleagues (AJ, Brendan, Joe & Nolan) that we interacted with this past Saturday. We love our Panamera 4S. Do not hesitate to deal with this group of consummate professionals! More
Have had difficulties with renewing WiFi and other connect services for our Cayenne. Tried the 800 number (don’t bother unless you have hours to waste) also tried the Porsche e-mail, another waste of connect services for our Cayenne. Tried the 800 number (don’t bother unless you have hours to waste) also tried the Porsche e-mail, another waste of time. Actually went to the dealership in West Palm Beach. Some of the people were nice, but unfortunately useless. Finally called Village Porsche in Cincinnati. A very nice and helpful person named Melanie helped us over the phone and fixed our problem. She was very courteous and patient. She told us she had never done what we requested, but would do her best. Great customer service!! More
Sales experience beyond expectation We took delivery of a new 2020 Porsche 911 cabriolet on May 28 after working with AJ Murphy and Rob Bernard at the dealership. From start to finish f We took delivery of a new 2020 Porsche 911 cabriolet on May 28 after working with AJ Murphy and Rob Bernard at the dealership. From start to finish from negotiation to delivery was a great experience. As I have taken delivery of a number of vehicles in the past 40 years this was - by far - our best total experience. Friendly, courteous, professional, knowledgeable, fair - I literally "kick myself" for not having bought a car with them earlier. In the two weeks since taking delivery they have had routine follow ups and check-ins to ensure the post experience has been exceptional. I can only say that my wife and I have been impressed and are now "raving fans" of the dealership. Its a great team and they have definitely delivered above my (very high) expectations. I love the new ride but also look forward in returning to see them for another one sooner vs. later! More
Great Experience!! Just picked up my new Macan and I just love it!! I must say everyone was great! They treated me with courtesy and respect from the start. Trey, A.J., Just picked up my new Macan and I just love it!! I must say everyone was great! They treated me with courtesy and respect from the start. Trey, A.J., Aziz and Bill were very professional without being stuffy. I'd like to thank Aziz in particular. He was wonderful to work with and obviously knows his stuff. GREAT JOB!! More
David Proffit is a gem! I have had my Porsches (4) serviced at Porsche of the Village for the past 15 years. During that time I have worked closely with David Proffit the se I have had my Porsches (4) serviced at Porsche of the Village for the past 15 years. During that time I have worked closely with David Proffit the service manager to feel 1000% comfortable with the work needed and the best solutions to my service problems. In addition to the standard service of the cars, David has helped me with the winter-to-summer switchover and back, even when I had a car change in the middle of it requiring a size change - he was a magician! You may have heard that "It isn't just about the cars, its about the people?" Well David is the reason people say that! More
Jim was excellent in all categories. He was very responsive in getting back to me. He was very courteous. He was very fair in negotiations. He went above and beyond. responsive in getting back to me. He was very courteous. He was very fair in negotiations. He went above and beyond. More
This was an out of state purchase. Jim was great. Helped me with my trade in and shipping as well. Very happy with the purchase. Would do business again and would recommend to others as well. me with my trade in and shipping as well. Very happy with the purchase. Would do business again and would recommend to others as well. More