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Valley Ford of Columbus
Columbus, OH
325 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 325 reviews
May 20, 2025
Beddel was a real help in getting me a wonderful deal! I love my new truck. I love my new truck. More
by oh6144500360
Employees Worked With
May 19, 2025
I contacted the dealership for a 40,000-mile service and a low-pressure tire. They were able to make a next-day appointment. I dropped the car off Thursday night for a 7:30 a.m. appointment. They called a low-pressure tire. They were able to make a next-day appointment. I dropped the car off Thursday night for a 7:30 a.m. appointment. They called me at 1:00pm to ask if I wanted to plug the tire (free) or patch it for $34.99. I opted for the patch. Called me back at 3:30pm to let me know the car was ready. With my rewards, the total was around $85. Everyone was professional, cordial, and helpful. I had just moved back to Dublin from Florida and am very pleased with my “new dealership” in Hilliard! More
by Chris
Employees Worked With
Karen - service attendant.
May 19, 2025
Exceptional service, always very helpful and explains things well. Clean dealership and comfortable waiting area. things well. Clean dealership and comfortable waiting area. More
by Jeff F-150
Employees Worked With
May 19, 2025
The technicians that came to my house to install the airbags that had been recalled were awesome! I highly recommend them! Very prompt and were in and out within an hour. Love that they came to my hous airbags that had been recalled were awesome! I highly recommend them! Very prompt and were in and out within an hour. Love that they came to my house and I didn’t have to sit at a dealership for hours! More
by Jdeanrcng7957
Employees Worked With
Tom
May 17, 2025
Excellent service! Fixed everything and then some! So happy I got the 50k extended warranty on my Fusion. But they made me feel I bought brand new the way I was treated Fixed everything and then some! So happy I got the 50k extended warranty on my Fusion. But they made me feel I bought brand new the way I was treated and how well they fixed and tuned the car! Very impressed and highly recommend Valley Ford! 💯 More
by ECD80
Employees Worked With
Service
May 14, 2025
Upon my appointment arrival time of 11am they were very busy but after several minutes they took my truck back for oil change and service. All associates I encountered were very friendly and accommodating. busy but after several minutes they took my truck back for oil change and service. All associates I encountered were very friendly and accommodating. More
by frankward3
Employees Worked With
Did not jot down any names
May 13, 2025
Top rated staffs that give top notch quality service to me whenever I bring my vehicle. me whenever I bring my vehicle. More
by TK
May 12, 2025
needed a repair for a flat tire within the weekend and got it done fast at valley! the service techs were knowledgeable and communicated well. thank you valley ford of columbus for getting my tire fixed s got it done fast at valley! the service techs were knowledgeable and communicated well. thank you valley ford of columbus for getting my tire fixed so i can drive home today! More
by dancinrose9987
Employees Worked With
im not sure what his namewas
