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Germain Kia of Columbus

Columbus, OH

4.6
337 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

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Showing 337 reviews

April 10, 2025

Very comfortable sales environment, no pressure to buy. Patrick answered every question I had. 3rd day driving car and I am very impressed (Sportage). Would highly recommend Patrick and the management of t More

by jjshuf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I dealt with Patrick and the sales manager (sorry, can't remember his nameer
Apr 10, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Patrick and the team at Germain Kia of Columbus provided a comfortable, pressure-free experience. Enjoy your new Sportage, and thank you for recommending us!

April 04, 2025

Unmatched service, genuine care, zero pressure—best Kia experience in 15 years. Lifelong customer earned, effortlessly. More

by j357hall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyal
Apr 04, 2025 -

Germain Kia of Columbus responded

We're delighted to hear about your positive experience at Germain Kia of Columbus! Our team is committed to providing exceptional service and care, so it's wonderful to know we've earned a lifelong customer. Thank you for choosing us!

April 02, 2025

I am pleased with my experience at Germain Kia. My car was diagnosed, required maintenance explained, service finished in acceptable time. Waiting area is very nice and accommodating. I will be sur More

by jmmcols48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie, receptionist, Justin, SVC Advisor
Apr 02, 2025 -

Germain Kia of Columbus responded

We're delighted to hear about your positive experience at Germain Kia of Columbus! It's great that our team provided clear communication and efficient service. We look forward to welcoming you back whenever your vehicle needs attention!

March 31, 2025

Tylar in sales was fantastic and took all the time I needed to make my purchase . Hunter Horn in Financing went over and beyond finding me the best rate ! 100% would recommend Germain Kia! More

by tinawheaton3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tylar in sales , Hunter Horn in financing
Apr 01, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that our team made your experience at Germain Kia of Columbus so exceptional! Thanks for recommending us, and enjoy your new vehicle!

March 21, 2025

We had a great experience with Nick. Fairly quick buying process. Highly recommend Germain Kia! More

by Pc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 21, 2025 -

Germain Kia of Columbus responded

Congrats on our purchase from Germain Kia of Columbus! We are so glad that Nick was helpful and your experience went smoothly. Enjoy the ride!

March 18, 2025

Excellent service. I was working with Eric and probably the best associate I have worked with. More

by barryfrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Burnside
Mar 18, 2025 -

Germain Kia of Columbus responded

Thank you for leaving Germain Kia of Columbus a five-star review! We are happy to hear that Eric was a pleasure to work with. See you next time!

March 05, 2025

Once you buy the car and leave the parking lot, this place won't care. Kyle promised to install the roof rack for free that came with the Carnival, turns out they want me to pay. Also, the sales manage More

by desire.c890
Recommend Dealer
No
Employees Worked With
Kyle
Mar 06, 2025 -

Germain Kia of Columbus responded

It's disappointing to hear about your experience with the roof rack installation and lack of support from our team, Desire. We strive for customer satisfaction, so this feedback is concerning. We'd like to address these issues directly and make things right if possible. Please reach out at your convenience. Thank you, Brian Franks - General Sales Manager - 614-465-4581

February 23, 2025

Phill Boggs and Hunter Horn made my buying experience painless, efficient, and satisfying. I called on the car I wanted, got pricing, availability, and odometer information quickly. I arrived at the de More

by Happy Picky Purchaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phill Boggs, Hunter Horn
Feb 24, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Phil and Hunter made your experience at Germain Kia of Columbus so seamless and enjoyable! It's fantastic that everything was ready for you upon arrival, making the process efficient. We appreciate your recommendation and look forward to assisting you again in the future!

January 26, 2025

Wonderful experience dealing with Jesse Turley. He knows the vehicles on the lot had us test driving with in 5 minutes of walking through the door. Even had us a couple different models of the one More

by littlematthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Turley Hunter Horn
Jan 27, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Jesse provided such a seamless experience at Germain Kia of Columbus! It's great to know you felt well taken care of and enjoyed the test drives. We look forward to welcoming you back when you're ready for your next vehicle!

January 22, 2025

Fair pricing. ..extreme patience and understanding from salesman. Jesse took care of all our needs and the entire process was smooth. More

by lamconinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse turley
Jan 22, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Jesse and the team at Germain Kia of Columbus provided you with a smooth experience and fair pricing. Thank you for sharing your positive feedback!

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