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Mercedes-Benz of Easton

Columbus, OH

4.9
669 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 669 reviews

April 11, 2025

The Mercedes dealership of Easton is A1. From the moment you drive into the maintenance bay to the completion of your maintenance and are driving away. Service advisor Andrew Weinberg is More

by mgc116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Apr 11, 2025 -

Mercedes-Benz of Easton responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Drew our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Austin Germain General Manager

April 08, 2025

I drive from across town to get my vehicle serviced here. Great service and always very professional. More

by daniel.jurcich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Struewing
Apr 08, 2025 -

Mercedes-Benz of Easton responded

Daniel, we're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Austin Germain General Manager

April 07, 2025

Sales Consultant Canaan Viney is top notch, in fact he's quite Customer Centric. I appreciate the personal attention and time he took to make certain I was satisfied with my trade and purchase. Kudos to Mr More

by CGrant
Recommend Dealer
Yes
Employees Worked With
Canaan Viney
Apr 08, 2025 -

Mercedes-Benz of Easton responded

Thanks for taking a moment to give us the highlights of your dealership experience with Canaan! We're delighted he was dedicated to your complete satisfaction. Congrats on the new ride! Best wishes for pleasant travels in your future, from the whole team at Mercedes-Benz of Easton. Best Regards, Austin Germain General Manager

March 31, 2025

Mercedes-Benz of Easton service center is top notch. From the moment when you are greeted by a service representative when driving into the service area until your vehicle is returned to you there will More

by D. Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
Apr 03, 2025 -

Mercedes-Benz of Easton responded

D, thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Chris and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Austin Germain General Manager

March 31, 2025

Joe Streuwing was my customer service representative and he was excellent! Very attentive to my needs regarding my issues with my new Mercedes ( which I LOVE) . He was right on with the expected time to ret More

by lctfoundation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Struewing
Apr 03, 2025 -

Mercedes-Benz of Easton responded

We're happy you enjoyed an accommodating and thorough visit with Joe! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing M-B of Easton for the best service. Best Regards, Austin Germain General Manager

March 25, 2025

I received personal attention from very knowledgeable team members. Spencer Stewart took the time to listen to my concerns and provided me with effective communication in a timely manner. Thank you for g More

by Tish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keanu, Spencer Stewart
Mar 26, 2025 -

Mercedes-Benz of Easton responded

Tish, thank you for taking a moment to share positive feedback on Spencer. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Best Regards, Austin Germain General Manager

March 25, 2025

Service manager Chris Wilkoski was awesome and very attentive to my requirements, and looked over my car as if it were his own… More

by Attia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
Mar 26, 2025 -

Mercedes-Benz of Easton responded

Attia, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Chris provided you with all the answers you needed to make this a positive experience. We're happy to be of service! Best Regards, Austin Germain General Manager

March 21, 2025

Drew was an absolute ROCKSTAR, for him to remember a conversation we almost a year ago is nothing short of amazing. The level of honesty and transparency that he displayed was incredible, Drew proving g More

by dbebbs!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 24, 2025 -

Mercedes-Benz of Easton responded

Thank you for letting us know how pleased you were with Drew's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again! Best Regards, Austin Germain General Manager

March 20, 2025

Great service. Joe and team have been great. Hard to purchase lease new car. The value of our current Mercedes dropped $3000 from the time we ordered and locked More

by JoeM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance, Richard, Ryan Austin, Cody Gestrich
Mar 20, 2025 -

Mercedes-Benz of Easton responded

Joe, thank you for sharing your experience with us. We're pleased you have enjoyed working with Joe and our service team. We understand how frustrating it can be when market conditions impact values, and if you would like to discuss this or any other aspect of your experience, I would love to hear from you. We appreciate your feedback. Best Regards, Austin Germain General Manager austin@germainmotorco.com 614-383-4977

March 18, 2025

Seamless sale from our internet search to salesman (Jonathan @ Easton) and finance closing that was courteous and handled on short notice….well done More

by Morgdds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 18, 2025 -

Mercedes-Benz of Easton responded

Thank you for your awesome review of Jonathan! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new vehicle! Best Regards, Austin Germain General Manager

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