Beau Townsend Ford

Both of the technicians were very professional. I had a problem with one area and that was when I made my appointment I was not informed of the matter in which I could pay. I was never informed if I had a problem with one area and that was when I made my appointment I was not informed of the matter in which I could pay. I was never informed if I used my credit card it was 3% charge. When a customer make an appointment they should be told that up front. Other than that I was very pleased with the service. More

What a joke. .. can't fix my truck!!!! INCOMPETENT!!!! Lost a loyal customer today forever .. can't fix my truck!!!! INCOMPETENT!!!! Lost a loyal customer today forever More

We have purchased several vehicles from the dealership over the years and have come to rely on their selection and expertise. over the years and have come to rely on their selection and expertise. More

This is my 4th new car purchased from BTF and my first Lincoln. The Lincoln part of this dealership was great! Brandt Kindred knows the product and helped us make a decision on which one fit our needs. My Lincoln. The Lincoln part of this dealership was great! Brandt Kindred knows the product and helped us make a decision on which one fit our needs. My husband and I love the new nautilus we just purchased. More

Justin & Kevin (Fin) made my buying experience very smooth & effortless! Both were very professional and will buy another vehicle @ BT Ford! Nice Job! smooth & effortless! Both were very professional and will buy another vehicle @ BT Ford! Nice Job! More

By far the best dealership in the area, I would never do business elsewhere. Perfect. business elsewhere. Perfect. More

Great Service … Very convenient coming to get my car and bring it back… I was very static with your service.. bring it back… I was very static with your service.. More

Courteous and kept me informed and very prompt on the recall. When you walk in employees are willing to assist or guide you. recall. When you walk in employees are willing to assist or guide you. More

The men and women that actually deal with customers are very polite, professional, and (appear to be) helpful. The quality check process however needs an overhaul. I was informed that Beau Townsend serv very polite, professional, and (appear to be) helpful. The quality check process however needs an overhaul. I was informed that Beau Townsend service center performs a longer road test (9 or 10 miles, was told both so don’t know which is factual) than that which is required by ford (5 miles “no wait I think it’s only 3 miles”). Awesome, super, way to go above and beyond.. when I immediately pick up my truck after an engine repair and the check engine light is on, someone didn’t do their job. Additionally who rotates tires and doesn’t make sure they’re balanced? This is the last $500 I will ever spend at Beau Townsend. 3 vehicles purchased, a new engine when I blew mine at 16, more oil changes than I can count. This was a ridiculous experience and I’ve lost all trust. More

I have been using quick time since I purchased my truck always happy with service always happy with service More