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Great Lakes Toyota

Findlay, OH

4.8
559 Reviews
It could be our varied and accommodating selection of new Toyota models, including the much-loved Toyota Camry, RAV4, Avalon, Corolla and Tacoma. Perhaps it's our equally vast range of high-quality, Great Lakes Toyota-approved used cars. It may also very well be the Toyota financing offers available to customers who shop with Great Lakes Toyota. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. Great Lakes Toyota isn't only a place for those in the market for a new Toyota car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Findlay, OH, both convenient and competent. It doesn't stop there-- Great Lakes Toyota also host an array of services to personalize or enhance your Toyota driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Great Lakes Toyota for all of their Toyota needs? Visit our dealership at 920 Plaza Street Findlay, Ohio and find out for yourself.
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920 Plaza St

Findlay, OH

45840

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Showing 559 reviews

March 02, 2025

Andre Roach was professional and friendly. . Great car buying experience. Highly recommended... Professional Car dealership More

by Shreyas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

I had an unexpected breakdown and Great Lakes Toyota took care of my car and provided me a courtesy vehicle. I dealt with the parts (Dan) and the techs as well as the cashier and they were all friendly More

by DSIMS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

We're so glad to hear that our team at Great Lakes Toyota was able to assist you during your unexpected breakdown. It's great knowing everyone from parts, techs, and cashier provided friendly and responsive service. Thank you for sharing your experience!

March 02, 2025

Mike was a very professional and knowledgeable salesman. I value a professional team like you have everyone was exceptional. Unfortunately the vehicle I purchased was not cleaned and prepared as well as it More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

Greg, thank you for taking the time to share this review. We're so glad you enjoyed working with Greg & the team here at Great Lakes Toyota, but are disappointed to hear about the condition of your vehicle - we'll share these comments internally so we can take steps to improve this area of our service moving forward. Thanks again for your business and please don't hesitate to reach out if there's anything else we can do for you!

March 02, 2025

My recent experience with Great Lakes Toyota service department was an absolutely pleasant experience! Dan was great at keeping me updated every step of the way. I will definitely recommend Great Lakes More

by lisathoma7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

Lisa, we're delighted to hear that Dan and the Great Lakes Toyota service department provided you with such a pleasant experience. Thank you for recommending us to your family and friends!

March 01, 2025

Always efficient and courteous! They are top notch taking care of their customers. Highly recommend Great Lakes Toyota! More

by Donna Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

Donna Lou, thank you for the high praise! We're delighted to hear that our team at Great Lakes Toyota met your expectations. We appreciate your recommendation and look forward to serving you again!

March 01, 2025

Great service with good information from service department. Very helpful with solving problems with my car More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Mar 03, 2025 -

Great Lakes Toyota responded

We're delighted to hear that our service department at Great Lakes Toyota provided you with helpful information and solutions for your car. Thank you for the positive feedback!

February 28, 2025

i need a key for my tundra ordered it 2 weeks ago thru the sales dept. More

by BEVERLYSTEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Great Lakes Toyota responded

Hi Beverly, Please don't hesitate to reach out to discuss these concerns with a member of our team to ensure a timely resolution. Thank you! - Great Lakes Toyota

February 28, 2025

Excelente customer service they gave me a quick appointment and provided recommendations for maintaining vehicle More

by MONROYANGELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Mar 03, 2025 -

Great Lakes Toyota responded

Thank you for sharing your experience! We're delighted to hear that our team at Great Lakes Toyota provided excellent customer service and helpful maintenance recommendations. We look forward to assisting you again in the future!

February 28, 2025

Rob Tong is a very good salesman. He workrd with me and was very upfront and forward. He helped me to get the best deal. Thank you Rob! More

by Scottswitzer12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Lucius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Great Lakes Toyota responded

We're delighted to hear that Rob provided you with excellent service and helped secure a great deal at Great Lakes Toyota. Thank you for sharing your experience!

February 27, 2025

I was was very happy with the service. I was glad they were able to complete the service quickly More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Feb 28, 2025 -

Great Lakes Toyota responded

Thank you for visiting our team at Great Lakes Toyota, Jenny! We look forward to seeing you next time!

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