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Jake Sweeney Mazda Tri-County
Cincinnati, OH
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It was so pleasant to walk in the dealership to be greeted and they were so helpful with my mom who had a walker and Adam was so kind to work with and again congratulations on your new baby on the wa greeted and they were so helpful with my mom who had a walker and Adam was so kind to work with and again congratulations on your new baby on the way. Thank you. More
Tri County Jake Sweeney Mazda is one of the most competent, and customer friendly dealerships around. From the moment you enter the lot, whether your coming in to buy a car, new or used, seek serv competent, and customer friendly dealerships around. From the moment you enter the lot, whether your coming in to buy a car, new or used, seek service for your Mazda, or are just looking;; I promise, you won’t be disappointed with the individual care, the knowledge they share, nor the service they provide. We highly recommend Tri County Jake Sweeney Mazda. A dealership that treats you like family.. A great shout out to Adam who just performed service on my.car. It was my first oil change and tire rotation. You made the process easy, Thank you for taking the time to go through everything with me. My husband loved the video you sent me on my phone showing us the details of the service you performed. More
Excellent work any time I get service. Thanks Adam and service staff for all you do!! I’ll definitely be returning when I need service again!!! Thanks Adam and service staff for all you do!! I’ll definitely be returning when I need service again!!! More
Recently had the misfortune of dealing with the service center at the West location, which apparently operates entirely independently from the "Jake Sweeney" name. Very upset with their communication pract center at the West location, which apparently operates entirely independently from the "Jake Sweeney" name. Very upset with their communication practices and ended up overpaying for services. Final bill exceeded initial estimate, of which the staff was unwilling to discuss. Went to get diagnostics on my car and after 8 hours of service the original issue remains. Dishonorable More
I'm writing this because I received my title not too long ago. I bought my 2016 Mazda in 2019. I like my Mazda cx-5 AWD which I was told, when it was sold to me, was a Grand Touring because I wanted the tow ago. I bought my 2016 Mazda in 2019. I like my Mazda cx-5 AWD which I was told, when it was sold to me, was a Grand Touring because I wanted the towing capacity. The window description didn't include the Grand Touring and the sales person said "oh, that's a mistake, it will be correct on the title". I'm stupid and believed him. When I had to get new tires I realized I was mislead/lied to. The tire size gave it all away. When I paid off the loan and received the title, low and behold, it's not a Grand Touring. We do get taken advantage of and just have to learn from our mistakes. This behavior may be condoned, who knows? More
That was the strangest car shopping experience I've had. Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better dea Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better deal for the trade-in. Accused me of having a wrecked car, did not ask if it was in an accident. (It wasn't, the bumper was repainted because of scraping it on a pole while turning in to park.) They did not try to engage us as customers, we felt we were an inconvenience to their day. Never even gave the impression that they wanted to sell us the car. We did go to CarMax and they offered us twice the amount, and would have considered buying from them if they had the model we wanted. More