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Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk

Norwalk, OH

4.9
287 Reviews

226 Milan Avenue

Norwalk, OH

44857

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Showing 287 reviews

January 01, 2025

Salesman Roger Keen was excellent and had lots of patience . Extremely knowledgeable and helpful. Finance dept was again very helpful. This is the 2nd time I’ve bought a car from Roger and Ken Ga More

by Radams2834
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Keen
Jan 03, 2025 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jan 03, 2025 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Norwalk! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

They did a great job, with pricing, paper work. The vehicle was detailed and ready to go. Instruction on how to operate were spot on. More

by leere0761
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Donald
Jan 02, 2025 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 31, 2024

Great experience, very nice, helpful, timely service, great facilities, definitely would recommend to others to have services here More

by jkromer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott meek, John Decker, Jon Fraley
Jan 03, 2025 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Jan 03, 2025 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

December 26, 2024

Great service always at Len Ganley. Amy always super nice and smiling. Just making you feel welcomed. More

by lcbrl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy from service , Phil Holsinger
Dec 28, 2024 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Norwalk! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2024

I was a bad consumer so I am partly to blame. But there are a few thigg by s that didn’t sit well with me. There pre inspection had no issues on paperwork despite obvious damage from a minor acc More

by Dumbbuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles greenburg
Dec 24, 2024 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Norwalk did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jan 07, 2025 -

Dumbbuyer responded

Apparently when they say they will reach out very soon they mean not at all

December 22, 2024

The folks here really went the extra mile. In my case over 500 miles to find my jeep. More

by Jjwconway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Greenberg
Dec 24, 2024 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

Staff very helpful. A good experience. Happy with my vehicle. Still trying to figure out a few things. More

by Wallpaper6695
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Josh Medina
Dec 24, 2024 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

Experienced The worst treatment I've ever had at a car dealership will not be back More

by Jimi
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service department
Dec 26, 2024 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hello Jimi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Norwalk did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Dec 26, 2024 -

Jimi responded

Looking forward to talking with you

December 21, 2024

Very good price and the staff was friendly and very accommodating! I Would recommend the dealer to other people More

by cbr1100guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Ryf
Dec 23, 2024 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

December 17, 2024

Excellent experience. Staff was prompt, professional and very knowledgeable. Been a customer for the past 10 years. More

by dhawk1021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Costello, Brian Diebold
Dec 20, 2024 -

Ken Ganley Chrysler Dodge Jeep RAM Hyundai Norwalk responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

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