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MINI of Montgomery County

Gaithersburg, MD

4.7
153 Reviews

820 Russell Ave

Gaithersburg, MD

20879

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Showing 153 reviews

December 30, 2024

The sale was very professional and enthusiastic. My problems have been solved, and the transaction was also very pleasant. More

by xiaoyuyyyyy666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Jan 02, 2025 -

MINI of Montgomery County responded

We're delighted to hear that you had a professional and pleasant experience with our team at MINI of Montgomery County. Thank you for choosing us, and we're here if you need anything in the future!

December 28, 2024

Outstanding service, and very responsive to emails and messages. Overall experience was very good, and associate Brain Keener was extremely helpful. More

by justinfettig4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Dec 30, 2024 -

MINI of Montgomery County responded

Justin, we're delighted to hear that Brian and the team at MINI of Montgomery County provided outstanding service! Thank you for sharing your positive experience with us.

December 18, 2024

Mini of Montgomery is wonderful! ! Staff are patient, helpful, and good listeners. They do not push in anyway, instead they offer you options. They were my first stop as I love minis, More

by TAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian and Nick
Dec 19, 2024 -

MINI of Montgomery County responded

Thank you for sharing your experience with MINI of Montgomery County! We're delighted to hear that our team provided a patient and helpful atmosphere, making your decision an easy one. We appreciate the kind words about Brian and Nick, and look forward to welcoming you back when it's time for your next Mini!

December 04, 2024

Fantastic service and a wonderful experience throughout the purchase of our Certified 2022 Countryman. Jay Duck on the sales team was particularly helpful, and went above and beyond to make it a smooth tra More

by DCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Duck
Dec 05, 2024 -

MINI of Montgomery County responded

We're delighted to hear that Jay and the team at MINI of Montgomery County provided you with fantastic service during your Certified 2022 Countryman purchase. Thank you for recommending us, and enjoy every mile in your new ride!

December 02, 2024

It is my absolute pleasure to write an outstanding review for Mini of Montgomery County. I worked with Romario Hernandez. He was very knowledgeable, helpful and kind. He was incredibly patient as he spent we More

by Anne A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romario Henandez and Manager, Nick.
Dec 03, 2024 -

MINI of Montgomery County responded

Anne, we're delighted to hear about your positive experience with Romario and Nick at MINI of Montgomery County! It's wonderful that their dedication and patience made such a great impression. Enjoy your new car, and thank you for choosing us!

November 01, 2024

I recently purchased a new mini country man 4s, the experience was amazing and awesome, my salesperson Emily was outstanding, she went above and beyond to make the deal successful. I highly recommend h More

by Carl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily ortiz
Nov 04, 2024 -

MINI of Montgomery County responded

Carl, we're delighted to hear that Emily provided such an outstanding experience at MINI of Montgomery County! Thank you for the recommendation and enjoy your new Mini Countryman 4S!

October 27, 2024

3rd Mini from this dealership. We drive 50 plus miles to get to because of the exceptional sales service! Our local dealer doesn't even call us back! Edio our salesman was knowled More

by debbie.oshea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edio Alarcon
Oct 28, 2024 -

MINI of Montgomery County responded

Thank you for making the journey to MINI of Montgomery County once again, Debbie! We're delighted that Edio and our team provided exceptional service, making your experience quick and easy. We appreciate your loyalty and look forward to serving you in the future!

October 18, 2024

I had a highly disappointing experience with the service department at Mini of Montgomery. On October 5, 2024, I brought my MINI in for an alignment issue that had already caused uneven tire wear. I initial More

by abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul service desk
Nov 12, 2024 -

MINI of Montgomery County responded

Thank you for the feedback, Abe. We apologize for any miscommunications. As our General Manager, Nick, explained to you, we were able to perform an alignment successfully per your request. If you do decide to fix the control arm, we will perform an alignment free of charge as a courtesy. Take care.

July 10, 2024

We had an excellent experience with Mini of Montgomery Country with Brian as our sales consultant. Brian was patient, helpful, friendly, and welcoming to our family. We ended up selecting a Blue 2025 C More

by Stevemax07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian and Luis
Jul 10, 2024 -

MINI of Montgomery County responded

Thanks for sharing your wonderful experience with us at MINI of Montgomery County! We're delighted to hear that Brian and Luis made the process seamless and enjoyable. Enjoy your new Blue 2025 Countryman, and don't hesitate to reach out if you need anything else!

July 04, 2024

In our search for an electric Mini Cooper SE we had the pleasure of conversing with Brian Keener by phone on many occasions. To our delight his friendly British accent made us feel at home in Mini Cooperla More

by dsfortier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener, Kermit Ferguson. Both gentlemen were A+ helpful in assisting us.
Jul 05, 2024 -

MINI of Montgomery County responded

We're so glad to hear Brian made your MINI of Montgomery County experience delightful and informative! It's great knowing you felt at home and found the perfect Mini Cooper SE. Enjoy every drive in your new electric car!

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