Parkway Ford Lincoln

My car has had grease on the steering wheel and driver's seat. After getting my oil changed they don't wash my car like they have before! I drive almost an hour to get my oil changed! Customer service could seat. After getting my oil changed they don't wash my car like they have before! I drive almost an hour to get my oil changed! Customer service could be better! No one appreciates getting oil on their clothing. More

Friendly with knowledge of what they are selling. All in all a good experience and i would come back again. Glad i stopped to look around and found what i was looking for. Excellent folks ! All in all a good experience and i would come back again. Glad i stopped to look around and found what i was looking for. Excellent folks ! More

I would recommend this dealership to anyone. Blake was great he got us approved when noone else could Blake was great he got us approved when noone else could More

Josiah, Tina and Trevor are all 3 an asset to Parkway Ford Lincoln. It was a great experience purchasing, financing and the main reason we bought here is the service department! Ford Lincoln. It was a great experience purchasing, financing and the main reason we bought here is the service department! More

Scheduled appointment was on time,work performed professionally. Found problem with battery and was able to purchase and install new one. professionally. Found problem with battery and was able to purchase and install new one. More

Recently purchased vehicle in for service for 2nd time in month. Service does not perform well nor communicate with their customers. They also push off warranty work as it brings no revenue for the business. month. Service does not perform well nor communicate with their customers. They also push off warranty work as it brings no revenue for the business. More

I didn’t feel like I was a valued customer as I have been with your dealership for 3 1/2 years I bought an SUV 2020 Ford escape in February 2021 and have dealt with you as my service dealership since then b with your dealership for 3 1/2 years I bought an SUV 2020 Ford escape in February 2021 and have dealt with you as my service dealership since then but at my last oil change and inspection tire rotation on September 5 of 2024 I felt like I got taken advantage of and the person who I checked out with to pay my bill was kind of argumentative and did not explain things well to me and insisted that he was right even though I know what my expectations were because I had also purchased tires there and knew the information I was previously told by other service people who checked me out. He acted as if I didn’t know what I was talking about, but yet as I looked at him, he was a new person behind the desk. I just highly doubt that I will ever get my car. Serviced there again unless it’s for a recall. More

Parkway Ford has a decent selection of trucks the sales staff are good to work with overall good buying experience would highly recommend staff are good to work with overall good buying experience would highly recommend More

Great service - thank you for being prompt and efficient first thing on a Saturday morning. first thing on a Saturday morning. More