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Germain Lexus of Easton

Columbus, OH

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614 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 614 reviews

November 19, 2024

I had a great purchase experience at Germain Lexus. Our sales person, Candice Ortega delivered a perfect car and a frictionless transaction. No upsell pressure either. Kevin Ngorn, Technology Speci More

by meg2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Candice Ortega, Kevin Ngorn
February 17, 2024

Excellent support and service through the car research and buying process. Jordan Hall is excellent and went above and beyond. More

by R Weaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Hall
January 22, 2024

Kyle notified me he as soon as he found out the dealership would be receiving a very hard to find 2022 LX600. We worked out a fair price and worked through the complexities of delivery to my ho More

by coapm7981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Mussleman (five stars)
June 30, 2021

Have always been very pleased with my experiences at Germain Lexus of Easton. JB Woodring was a true professional and partner during my recent new car purchase process - keeping me updated and informed More

by Tony D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Welch, JB Woodring, Donna Mogavero
April 24, 2021

We tried repeatedly to engage with Adam Cahill about a 2021 lease. Terrible communication/responsiveness. We have friends who rave about Germain but our experience was the opposite. We will not buy a More

by grsssyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Cahill
April 23, 2021

Janet Jamison is the best salesperson ever! Thanks so much for helping me with my second Lexus from Germaine! Thanks to Kevin, Jacob and the rest of the very helpful staff too! More

by denvybowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, who provided the tech to make sure my iPhone synced with the car, Janet Jamison, Eric Welch
November 04, 2020

Best car service I've ever experienced: always personable, fast, professional people. Nice to be expected and greeted by name! My husband bought a "spa day" for my car as a birthday gift for me. I More

by JeanE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Black, David ?
August 08, 2020

High Quality Dealership I just bought a used car from Germain Lexus. It was an excellent experience. First, they kept in contact with me kindly without bugging me, my sales More

by Go Bucks #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Burgess, Ken Collins
July 07, 2020

Great Experience ...again! We are return buyers at this dealership. Because of the professionalism of the staff, their willingness to work with us, and previous experience we More

by tcjc5352
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miranda Dowell, tech specialist, Janet Jamison, Eric Welch
April 14, 2019

My New Car Jay Jackson is an amazing salesman. This is my third Lexus. Every 2-3 years he puts me in a new car. He is professional. More

by Beautiful Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
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