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Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,008 Reviews
Call Dealership (614) 870-9559
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,008 reviews

November 22, 2024

Excellent service, went above and beyond to make sure I was happy. Todd kept me updated, and was very helpful and informative with all questions I had. More

by Buckeyeh8er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service.
Report | Print
November 18, 2024

Great experience in helping us make a decisions on an EV that is best for us along with the best financing option More

by Schott96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
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Nov 18, 2024 -

Germain Hyundai responded

We're delighted to hear that you had a great experience with us at Germain Hyundai! Thank you for choosing us for your EV and financing needs. Enjoy the ride!

November 18, 2024

The process was very smooth. Grant picked up seamlessly from my on-line initial contact, as did the rest of the team. I am very happy with this purchase, an look forward to my in More

by ballenprice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Grover
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Nov 19, 2024 -

Germain Hyundai responded

We're delighted to hear that Grant and the Germain Hyundai team made your purchase process smooth! Thank you for choosing us, and we look forward to assisting you in the future. Enjoy your new vehicle!

November 11, 2024

Recently switched to this dealership and have nothing but great experiences at the service department. More

by 4jsmeade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Gibbs
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Nov 11, 2024 -

Germain Hyundai responded

We're delighted to hear that your experiences with the service department at Germain Hyundai have been nothing but great! Thank you for choosing us, and we look forward to serving you again in the future.

November 10, 2024

Great service center. Repaired my car in a timely manner and it runs great now. Thanks guys! More

by Rhonda J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 11, 2024 -

Germain Hyundai responded

Thank you for sharing your positive experience with Germain Hyundai, Rhonda!

November 05, 2024

Very nice group of people, very satisfied with the work I requested to have done More

by tim2tam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnie Garcia
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Nov 06, 2024 -

Germain Hyundai responded

Thank you for leaving Germain Hyundai a five-star review! It was a pleasure to assist you.

November 04, 2024

Buy from Rich Heighley, new car sales. He goes above all the rest. Very friendly and helpful, More

by Dray849
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Heighley
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Nov 04, 2024 -

Germain Hyundai responded

We're elated that Rich went above and beyond to assist you! Thank you for the fantastic review and for being a Germain Hyundai customer!

October 31, 2024

Very professional service. Staff shows great concern for customer care by explaining everything prior to work being done. More

by mhanna460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox
Report | Print
Oct 31, 2024 -

Germain Hyundai responded

Thank you for highlighting the professionalism and customer care at Germain Hyundai! We're glad to know our team provided clear explanations before starting any work. We appreciate your feedback and look forward to serving you again!

October 28, 2024

The service was excellent I arrived early Iwas escorted to th2 desk,everyone was busy. Chad looked up and asked me to move to his desk and he would take me next. He took my info and offered a courtesy carw More

by carolynjrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad at the service. I forget the name of the girl that guided my car ib and took me to the service desk
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Oct 28, 2024 -

Germain Hyundai responded

Carolyn, we're delighted to hear Chad and the Germain Hyundai team provided you with excellent service. Thank you for sharing your experience!

October 24, 2024

Professional, knowledgeable, customer satisfaction is the priority. Felt comfortable and not pressured at all. Will definitely come back and recommend to friends and family More

by hesslerchuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MJ, Hanna, finance manager
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Oct 24, 2024 -

Germain Hyundai responded

We're delighted to hear you felt comfortable and well taken care of at Germain Hyundai. Thank you for your kind words and recommendations! We look forward to seeing you again in the future.

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