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Joseph Chevrolet

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.4
481 Reviews
Why should you buy from Joseph Chevrolet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in CINCINNATI. Visit us today to discover why we have the best reputation in the CINCINNATI area.
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8733 Colerain Ave

Cincinnati, OH

45251

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Showing 481 reviews

November 23, 2024

Great staff and service. We have been dealing with this dealer for over 20 year's. Our vehicles have received the best care from them. This encounter us to continue as a val More

by JOEL2POUROUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Joseph Chevrolet responded

We appreciate your generous feedback about your experience! Knowing that our team provided excellent service truly warms our hearts. Thank you for your encouragement; we can’t wait to serve you again!

November 20, 2024

Great sales person (Rashid). Very courteous sales staff. I would buy another vehicle from Joseph. More

by j.hollis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashid Dewees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Joseph Chevrolet responded

We sincerely appreciate your kind review! It’s our commitment to make every customer's experience enjoyable, and we’re delighted that our team succeeded in doing so for you. We look forward to your next visit!

November 17, 2024

This is the second appointment I’ve had for an oil change and tire rotation that has taken over two hours. The first one I waited for a little over 2 hours for my car and two people that came in after me wer More

by bayleeminnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Robinson
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Nov 22, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to share your experience with us; we truly appreciate your feedback. I sincerely apologize for the delays and communication issues you encountered during your recent appointments. It’s disappointing to hear that we did not meet your expectations, and I can understand how frustrating that must have been for you, especially when you had planned your day around those services. At Joseph Chevrolet, we strive to provide efficient service and to ensure that our customers feel valued and informed throughout their visit. Your experience should have reflected that commitment, and I am truly sorry for any inconvenience caused. I assure you that we are taking your feedback seriously and will be addressing these concerns with our team to prevent this from happening in the future. Your satisfaction is our priority, and we would love the opportunity to make it right. If you’d be willing to give us another chance, please reach out to me directly at 513-741-6740. We would be grateful for the opportunity to restore your faith in us. Thank you once again for your understanding, and we hope to see you soon. Warm regards, Alyssa Stein Customer Relations Manager

November 16, 2024

The sales team at Joseph is EXCELLENT. No pushy sales person here. They listened to what I wanted and delivered. Alex; Lee; and Phil delivered in all my expectations and more. We came More

by Tljjd1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Leanch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Joseph Chevrolet responded

Thank you for sharing your pleasant experience! Our staff strives to provide excellent service, and it’s wonderful to hear that they accomplished this during your time with us. Your feedback encourages us to do even better!

November 16, 2024

Everyone at the dealership was friendly and helpful. Great service and listened to what we needed! More

by Robin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Scheidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Joseph Chevrolet responded

We truly value your positive comments about your experience! Our team works hard to ensure customer satisfaction, and it’s gratifying to know their efforts resonated with you. We hope to see you again soon!

November 14, 2024

Everyone was very helpful and knowledgeable about the car buying process. They went above and beyond to assist us. More

by Megantaylor216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Scheidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Joseph Chevrolet responded

Thank you for your kind words! We're delighted to hear that our team provided you with a welcoming experience. Your support and appreciation mean a lot to us and encourage us to continue delivering excellent service.

November 14, 2024

Everything went very well, oil change, tire rotation, took 45 minutes no issues. In todays world of poor service and long wait times Joseph hit a home run and I will be back for my next oil change. More

by jmays5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Joseph Chevrolet responded

We're so grateful for your thoughtful review! It’s rewarding to know that our staff made your car purchase a pleasant one. Your positive feedback will surely brighten their day and motivate them to keep up the great work!

November 14, 2024

About 5 years ago I was not happy with responses I was getting from the Joseph Chevrolet when my son and I were inquiring about a new vehicle. We revisited after an inquiry on the website about Chevy Trax More

by tracy.hemsink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashid Dewees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Joseph Chevrolet responded

We appreciate your kind feedback! It’s our priority to ensure that every guest feels valued, and it’s wonderful to hear that you experienced this firsthand. Thank you for your recognition of our team's efforts!

November 13, 2024

Great service and attention to detail in every transaction with dealership. Very happy that I chose them More

by CINCYBEANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
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Nov 25, 2024 -

Joseph Chevrolet responded

We appreciate your kind words about our team! It’s wonderful to know that you felt taken care of during your visit. Your feedback encourages us to maintain our high standards of service. Thank you for choosing Joseph Chevrolet!

November 12, 2024

Couldn't complete the service requested. Told me that the lug nuts are faulty and that I needed to pay to replace them. More

by blonde1099.pw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Mueller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
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