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Crown Mercedes-Benz Dublin
Dublin, OH
2,224 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,224 reviews
November 12, 2024
Ken Stuart in sales and Dave Kohler in service are exceptional at their jobs. They are always quickly responsive and go above and beyond for the customer. exceptional at their jobs. They are always quickly responsive and go above and beyond for the customer. More
by pelagic_wolves0x
September 01, 2024
Lily Mylet assisted my wife and me with a new car purchase. She was excellent to work with. Enthusiasm, personable and very knowledgeable about the car, its features and how to get exactly what we purchase. She was excellent to work with. Enthusiasm, personable and very knowledgeable about the car, its features and how to get exactly what we wanted. Recommend Lily very highly. More
by MudryCap10B”
Employees Worked With
Lillian Mylett
August 31, 2024
Ended up going elsewhere. Came out of my way, ready to purchase a car that day but Ken Stuart did nothing to work with me on price (aside from telling me to find a similar car Came out of my way, ready to purchase a car that day but Ken Stuart did nothing to work with me on price (aside from telling me to find a similar car elsewhere and they would consider price-matching - why would I bother?). After I left the dealership, he kept messaging me about the car but with no new information or counter-offer. Left a bad taste. I ended up buying a new Mercedes the following week (with far less miles) and found a dealer who worked with me on price - so glad I went elsewhere! More
by Quiddity
Employees Worked With
August 26, 2024
Lilian Mylett has been fantastic to work with-she's friendly, effencient, and customer service focused and helped me decide which car was the best fit for me. She made the whole process very comfortab friendly, effencient, and customer service focused and helped me decide which car was the best fit for me. She made the whole process very comfortable, and I specifically worked with her based on her great reviews here!! Having a car salesperson who is trustworthy and you are comfortable with was very important to me. I am excited to take delivery on my new vehicle! More
by brownsfan1234567
Employees Worked With
Lillian Mylett
August 03, 2024
Our experience with this dealership was exceptional. Andy was our sales person and showed his knowledge of our vehicle and answered all of our questions. He was courteous, which is rare today. He made u Andy was our sales person and showed his knowledge of our vehicle and answered all of our questions. He was courteous, which is rare today. He made us feel appreciated. He was involved in the entire sale and expedited the entire process. Also want to thank and recommend Chris Courtney GSM of the dealership for all of his work and encouragement. If you are looking for personal service ask for Andy! More
by Jan
August 01, 2024
Lillian Mylett and Collin Chakeres were great to work with very helpful with regard to extra courteous. with very helpful with regard to extra courteous. More
by Mardi Gras
June 20, 2024
Mathew and Christine were both great helping with a purchase of a convertible I was actually stopping by to look for a. Alfa Romeo, and drove off with a Mercedes. I just love the car and could not say purchase of a convertible I was actually stopping by to look for a. Alfa Romeo, and drove off with a Mercedes. I just love the car and could not say enough about Mathew and Christine. I always hated to deal with sales people because of them being pushy. So thanks guys for making my car shopping Pleasant you guys are the best would definitely be back. More
by Rrunkle15
April 30, 2024
If your looking for a Sprinter van Bill Stevenson is your man!!! He really knows what he's talking about. man!!! He really knows what he's talking about. More
by mysports73
Employees Worked With
April 20, 2024
Lily and Christine were both excellent sales people. I have bought from Crown Mercedes in the past and will buy from them again in the future. I have bought from Crown Mercedes in the past and will buy from them again in the future. More
by Christopherarmbruster1
