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Joseph Chevrolet

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.4
471 Reviews
Why should you buy from Joseph Chevrolet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in CINCINNATI. Visit us today to discover why we have the best reputation in the CINCINNATI area.
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8733 Colerain Ave

Cincinnati, OH

45251

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Showing 471 reviews

November 07, 2024

I took my car to Joseph Service depth a month ago for tire monitor light & other messages flashing, they told me it would take them a couple days, they gave me a ride home & took over a wk, when they cal More

by PAULETTE.COLLINS513
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
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November 06, 2024

I had my key fob replaced, the service writer and technician did an amazing job pairing my key fob to my car, cutting a new key. Excellent job to Joseph Chevrolet. More

by Jknuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
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November 06, 2024

Salesperson was very knowledgeable and answered all of our questions. Satisfied with the service that we received. More

by byrd9854
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

I experienced fast service curtius and friendly attitude from the customer service department.and satisfactory work on my vehicle More

by MRROBERTFOX56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
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Nov 05, 2024 -

Joseph Chevrolet responded

Thank you for your glowing review! We are thrilled to hear that you had such a pleasant experience with our team. Our staff is dedicated to providing exceptional service, and your recognition really motivates them to keep up the great work.

November 03, 2024

It took a long time for the body work. But more importantly when I called I was told the car was in a certain stage if the process and then 5 days later it really wasn’t. They had no idea More

by DFHUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rashid Dewees
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
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Nov 05, 2024 -

Joseph Chevrolet responded

Thank you for your feedback regarding your recent experience. We sincerely apologize for the delays you encountered with the body work and understand how frustrating misinformation can be. We strive to keep our customers informed and typically reach out for significant updates. Repeated calls for updates from customers can sometimes lead to misunderstandings, and we appreciate your patience during this time. When there is pressure for an estimated time of completion while repairs are still in progress and we are awaiting correspondence from insurance, it can sometimes lead to incorrect ETAs even though we aim to give the most accurate estimation. We value your feedback and will use it to improve our communication processes in the future.

November 03, 2024

There for 2 1/2 hours discovered no fluids were put in. A little disappointed More

by PATWHITE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
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Nov 05, 2024 -

Joseph Chevrolet responded

Thank you for bringing your concerns to our attention. We genuinely apologize for any disappointment you experienced during your recent visit. I want to assure you that our service team completed an oil change, replaced the oil filter, and thoroughly inspected all underhood fluids, including adding washer solvent. However, it seems there may have been a miscommunication regarding the services performed. We are dedicated to providing quality service, and we appreciate your feedback as it helps us improve. If there are any remaining concerns, please do not hesitate to reach out to us directly.

Nov 06, 2024 -

PATWHITE13 responded

Thanks for your response. Just wanted to let you know that yes they did do all the things you said, except they did not fill the washer fluids. I actually had to go back up on Monday and a nice young man filled them for me. Thanks!

November 03, 2024

The entire team was awesome from beginning to the end. Phil and Tyriq were just the best. I felt like I was their only customer by giving me their undivided attention. I will definitely be recommending th More

by kesharp12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Dorger and Tyriq Tubbs.
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Nov 05, 2024 -

Joseph Chevrolet responded

Thank you for your enthusiastic review! We’re delighted to hear that our staff provided the service you deserve. Your feedback is appreciated and inspires us to maintain high standards of customer care.

November 02, 2024

As everyone would say, I hate the bargaining! I ended up doing ok on the purchase of my truck, but dealerships always suck. This time, it went OK. I was in the "good" range on Edmunds "price ch More

by DAVERUNSALOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2024

A very friendly and efficient place. ..only place I take my carthe lounge is also nice,reduces the wait time More

by wilmaburton15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
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November 02, 2024

Alex was very knowledgeable about the electric vehicals. Which helped us understand just how amazing they are. Apleasure to work with. Thanks again. More

by G G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Leanch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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