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Chevrolet Of Troy
Troy, OH
25 Reviews
Thank you for taking the time to get to know your hometown Chevy dealership! We are proud to provide customers in Troy, OH, with quality vehicles that have had an enduring legacy in the American automobile market since Chevrolet was first established in 1911. Our dealership opened in 1964, and we have continued to serve our generations of clients with the superior customer service and dedication that has consistently made us the number one Chevy dealership around. You can see and feel the passion we have for the work we do in the care we take to display our classic cars and in the people who come to work for us.
At Troy of Chevrolet, we offer professional services to fulfill all your vehicle ownership needs. From starting your search for the perfect Chevrolet model to securing financing for your dream car and continuing vehicle maintenance to protect your investment, our team is here for you every step of the way. We strive to create a friendly, stress-free environment where you feel heard and have your needs met. Find out why we are the best dealership in town and visit us in Troy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
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Showing 25 reviews
October 17, 2024
I had my eye on this beautiful Trailblazer for awhile, and at one point Chad had approached us on the lot and he told us to let him know when we were serious. We returned and asked for Chad and we boug and at one point Chad had approached us on the lot and he told us to let him know when we were serious. We returned and asked for Chad and we bought the car. I love it. ❤️ More
by Kay
Employees Worked With
Chad Roberts
October 10, 2024
Fast and courteous! ! I had my oil changed and they had me out of there in 30 minutes. The staff was very polite and accommodating. Shelly O. ! I had my oil changed and they had me out of there in 30 minutes. The staff was very polite and accommodating. Shelly O. More
by Shelly O.
Employees Worked With
Several
July 25, 2024
Purchased a used truck from this dealership. Was told that an issue found during Test drive would be taken care of when I picked up the truck 4 days later. Issue was NOT fixed, had to wait anot Was told that an issue found during Test drive would be taken care of when I picked up the truck 4 days later. Issue was NOT fixed, had to wait another day. Was told it was ready to pick up and fueled up... it had LESS than 1/4 tank of fuel...Was advertised as HOME Of THE USED CAR WARRANTY... Apparently the truck did not meet their guidelines even though advertised otherwise and they were NOT willing to negotiate. This was NOT the case and NOT offered any other options. Was not told the truck only came with 1 key. When l picked up the truck, Was told by an employee, that the dealer would either find the 2nd key or they would "make it right"... Was told the have a key person that would POSSIBLY give ME a discount on a new key... I guess that's how they "make it right"... Lol...I am NOT a satisfied customer... WOULD NOT RECOMMEND seeing how there are multiple other dealers to choose from.on a good note, Sales person Chris Foxx was a very polite employee and was a pleasure to work with. I believe the issues stated above were beyond his control other than not being informed about the 1 key issue. More
by Philman1964pl
Employees Worked With
Chris Fox, and employee named Chad
July 09, 2024
Purchased a 2017 Chevy Tahoe Premier on July 1st, 2020. No issues, garage kept and well maintained. This morning July 9th 2024 my ac started hissing and blowing hot air. Took to the shop they said extended No issues, garage kept and well maintained. This morning July 9th 2024 my ac started hissing and blowing hot air. Took to the shop they said extended warranty I purchased for $3200 would cover it. Called Chevrolet of Troy, (formally Joe Johnson when I bought it) they would not honor the 8 days past warranty, even though the mileage was still under, because of the ownership transfer from Joe Johnson to now Cheverolet of Troy. Very disappointed. I have had no other claims until now. More
by Krystal.clements
Employees Worked With
Service Department
December 22, 2023
We recently bought a GMC from this dealership. Our salesman, Kevin Bauer, was professional, knowledgeable, and friendly. With so many vehicles to choose from, he helped narrow the search. We found Our salesman, Kevin Bauer, was professional, knowledgeable, and friendly. With so many vehicles to choose from, he helped narrow the search. We found the perfect SUV for me. Thanks, Kevin. More
by bigtime
Employees Worked With
Dillon
October 20, 2023
Carrie was very professional, but we were turned down on a cash deal. I felt because we wouldn’t accept any warranties. We offered $500 less than posted price. Now, I see price was raised by approximate a cash deal. I felt because we wouldn’t accept any warranties. We offered $500 less than posted price. Now, I see price was raised by approximately $300. The used car manager said my offer couldn’t be accepted because they paid to much for the vehicle. More
by Jec126
Employees Worked With
Carrie
October 16, 2023
The sales rep that build my car was fired or quit then the new rep Josh added all these fees and services to my car without consulting me regarding tent that was stated would be added into price alongside the new rep Josh added all these fees and services to my car without consulting me regarding tent that was stated would be added into price alongside discounts and tax exempts that was not honored. Then I tried to get the owner to help but he not only wasn’t any help but sold my car because I got upset about the issues. I wait 6 months and no accommodation even though everything was in writing what the costs were. More
by jermicahood
Employees Worked With
Thomas Jackson
