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Germain Toyota of Columbus
Columbus, OH
2,698 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,698 reviews
July 13, 2024
Tech did not torque my lugnuts unbeknownst to me which caused more damage and they refused to repair. caused more damage and they refused to repair. More
by dmoore
Helpful July 09, 2024
Brian Delcid made my Toyota Camry purchase a pleasure. Not only is he knowledge, he is personable and dependable. Because of Brian’s professionalism, I will continue to use Germain. Not only is he knowledge, he is personable and dependable. Because of Brian’s professionalism, I will continue to use Germain. More
by MWF
Employees Worked With
July 08, 2024
Toyota sent notification that my RAV4 has a battery recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent or origin More
by JOOMBOGHE
Verified CustomerJuly 08, 2024
Excellent customer service with scheduling my appointment with the service representative and knowledgeable about what’s needed to be done with the service representative and knowledgeable about what’s needed to be done More
by RONNIE_GARY56
Employees Worked With
June 05, 2024
My first experience buying from a dealer, and Germain made it a good one. They were on the ball, friendly, and expedient. Linda went out of her way to get me the information I was looking for and make made it a good one. They were on the ball, friendly, and expedient. Linda went out of her way to get me the information I was looking for and make sure I had everything I needed to make a good decision. More
by CJr
May 15, 2024
Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. Not enough technicians. Made you reschedule or come back extra times. More
by BRIDGET.REITANO
April 21, 2024
Just purchased a used sedan from their inventory yesterday, Took no time i hate sitting in dealerships for so long its miserable, but on the other hand They cleaned the car before we took off. It ha yesterday, Took no time i hate sitting in dealerships for so long its miserable, but on the other hand They cleaned the car before we took off. It hasn't even been 24 hours and i'm all ready obsessed. More
by caleb and addison boyes
April 18, 2024
Righteous and Asher were fantastic to work with. These gentleman were very professional and knowledgeable. These gentleman were very professional and knowledgeable. More
by Caleb
April 02, 2024
Demetrius Davis was very helpful and knowledgeable with stepping me through the process of purchasing a 2024 Toyota 4Runner. He was patient with me as I considered add ons such as extended service plans. I stepping me through the process of purchasing a 2024 Toyota 4Runner. He was patient with me as I considered add ons such as extended service plans. I really like the way he gave me time to think through the options. I did not have to finance, so I cannot speak to that, but I feel very comfortable negotiating with Demetrius. More
by candleshoe
Employees Worked With
March 18, 2024
Chaz was very knowledgeable, friendly and helpful. He did not try to over-sell, which I really appreciate. He was laid back and made our experience a great one. We went in to purchase one car and ende He did not try to over-sell, which I really appreciate. He was laid back and made our experience a great one. We went in to purchase one car and ended up leaving with two! We had a great overall experience. More
by Jess_carswell
Employees Worked With
