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Germain Toyota of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Tech did not torque my lugnuts unbeknownst to me which caused more damage and they refused to repair. caused more damage and they refused to repair. More
Brian Delcid made my Toyota Camry purchase a pleasure. Not only is he knowledge, he is personable and dependable. Because of Brian’s professionalism, I will continue to use Germain. Not only is he knowledge, he is personable and dependable. Because of Brian’s professionalism, I will continue to use Germain. More
Toyota sent notification that my RAV4 has a battery recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent or origin More
Excellent customer service with scheduling my appointment with the service representative and knowledgeable about what’s needed to be done with the service representative and knowledgeable about what’s needed to be done More
My first experience buying from a dealer, and Germain made it a good one. They were on the ball, friendly, and expedient. Linda went out of her way to get me the information I was looking for and make made it a good one. They were on the ball, friendly, and expedient. Linda went out of her way to get me the information I was looking for and make sure I had everything I needed to make a good decision. More
Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. Not enough technicians. Made you reschedule or come back extra times. More
Just purchased a used sedan from their inventory yesterday, Took no time i hate sitting in dealerships for so long its miserable, but on the other hand They cleaned the car before we took off. It ha yesterday, Took no time i hate sitting in dealerships for so long its miserable, but on the other hand They cleaned the car before we took off. It hasn't even been 24 hours and i'm all ready obsessed. More
Righteous and Asher were fantastic to work with. These gentleman were very professional and knowledgeable. These gentleman were very professional and knowledgeable. More
Demetrius Davis was very helpful and knowledgeable with stepping me through the process of purchasing a 2024 Toyota 4Runner. He was patient with me as I considered add ons such as extended service plans. I stepping me through the process of purchasing a 2024 Toyota 4Runner. He was patient with me as I considered add ons such as extended service plans. I really like the way he gave me time to think through the options. I did not have to finance, so I cannot speak to that, but I feel very comfortable negotiating with Demetrius. More
Chaz was very knowledgeable, friendly and helpful. He did not try to over-sell, which I really appreciate. He was laid back and made our experience a great one. We went in to purchase one car and ende He did not try to over-sell, which I really appreciate. He was laid back and made our experience a great one. We went in to purchase one car and ended up leaving with two! We had a great overall experience. More