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Valley Ford of Columbus
Columbus, OH
44 Reviews
Valley Ford of Columbus, formerly Roush Ford is dedicated to serving the customer with the highest level of satisfaction is paramount to the employees of our company.
At Valley Ford, we always want your experience to be positive. Our Employee Owners take pride in taking care of you! From the moment you step inside our showroom and find the latest Ford F-150, Escape, Focus, Fusion and Mustang models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Roush Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 44 reviews
June 27, 2024
Abe and everyone we delt with at Valley Ford was very efficient and helpful to us, it is great to see that you believe in excellent customer service, it is hard to find that these days, Thanks so much, T efficient and helpful to us, it is great to see that you believe in excellent customer service, it is hard to find that these days, Thanks so much, The Bakers More
by Davy Crockett
Helpful June 26, 2024
Abe and I were in contact for an extended period of time and he always helped me figure out the answers to my questions on models and pricing/financing. If I buy a Ford again, I’m going straight back to Abe and he always helped me figure out the answers to my questions on models and pricing/financing. If I buy a Ford again, I’m going straight back to Abe. More
by bprusa
June 23, 2024
Randy is very personal and professional. At no point did I feel pressure to complete the purchase. Easy to talk to and upfront and honest. At this current time we live 30 minutes away from t At no point did I feel pressure to complete the purchase. Easy to talk to and upfront and honest. At this current time we live 30 minutes away from the dealership. But I would drive an hour one way for the service I received. Plus, the vehicles are as advertised. No click bait. More
by LUIGI91
June 22, 2024
As a first time car buyer, Randy and Jason were very helpful! Great and fast customer service! helpful! Great and fast customer service! More
by Cassie Euverard
June 20, 2024
Abe made the whole discovery process great! I’m far out from buying a truck but when it does happen it will be from him at Valley Ford! I’m far out from buying a truck but when it does happen it will be from him at Valley Ford! More
by xhonpashaj
June 19, 2024
Best experience! Everyone makes the experience so easy and smooth! Thank you Valley Ford Columbus! Everyone makes the experience so easy and smooth! Thank you Valley Ford Columbus! More
by Ahyoka O’Faolain
Employees Worked With
June 17, 2024
Thank you Valley Ford for a great buying experience and accommodating our needs! We very much appreciated Daniel's positive attitude and the amount of time he spent with us as we chose our new vehicle. He accommodating our needs! We very much appreciated Daniel's positive attitude and the amount of time he spent with us as we chose our new vehicle. He focused on our criteria and genuinely cared that we were getting what we wanted. The other team members that helped us through the financing were upbeat, thorough and detailed, and answered every question we had. And the sweet gentleman at the end who helped set up my husband's phone to sync with the vehicle's system was kind and knowledgeable. We appreciate you all. Thank you! More
by sherryldmiller
Employees Worked With
June 15, 2024
Great dealership, great prices, And best around. Very customer friendly and they have treated me like family since I called the first time. 10/10 would go back Very customer friendly and they have treated me like family since I called the first time. 10/10 would go back More
by Kyle driskel
June 14, 2024
Lance was amazing, great personality, easy to work with. However, watch out for Missy in finance, she’s definitely a con artist and will tell you anything that she thinks that will get you to buy into all t However, watch out for Missy in finance, she’s definitely a con artist and will tell you anything that she thinks that will get you to buy into all the unnecessary extended warranties. They all get incentives for it. More
by Nstolb
Employees Worked With
Missy
