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Biggers Mazda

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Biggers Mazda

Name: Biggers Mazda
Address: 2100 N. Randall Road, Elgin, IL, 60124, US
Telephone: (847) 628-6000
Rating: 4.1

4.1

215 Reviews

2100 N. Randall Road, Elgin, Illinois 60124

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Sales: (847) 628-6000

Service: (888) 638-7855

Parts: (888) 638-7855

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Today:Open today 9:00 AM - 9:00 PM Open Now

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Biggers Mazda

Elgin, IL

Overview

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4.1

215 Reviews

2013 DealerRater.com Illinois Mazda Dealer of the Year!!! Biggers Mazda – New and Used Mazda Dealer in the Elgin, Chicago Area There’s a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It’s because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if ...

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Today:Open today 9:00 AM - 9:00 PM Open Now

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2100 N. Randall Road

Elgin, IL

60124

Directions

4.1

215 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Today:Open today 9:00 AM - 9:00 PM Open Now

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Overview Employees Reviews (215) Inventory (210)

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 7:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 7:00 PM

Friday 7:30 AM - 5:00 PM

Saturday 8:00 AM - 1:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 7:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 7:00 PM

Friday 7:30 AM - 5:00 PM

Saturday 8:00 AM - 1:00 PM

Sunday Closed

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Sales: (847) 628-6000

Service: (888) 638-7855

Parts: (888) 638-7855

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Franco Ruffolo

Salesperson

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August 08, 2024

If you want a straight-forward, transparent car purchase, then go to Biggers Mazda. No mind games. No deceptive sales practices. No pressure ... If you want a straight-forward, transparent car purchase, then go to Biggers Mazda. No mind games. No deceptive sales practices. No pressure to buy an extended warranty. No additional fees or add on packages you never wanted in the first place. I contacted Franco because there are a lot of positive reviews online from his customers. He was professional, answered all of my questions, gave me the CPO inspection report, and gave me an itemized out the door price over the phone with no hesitation. Also, there are no finance managers. The salesperson you make the deal with is the one who guides you through signing the contract. Like I said earlier, no pressure at all to buy any packages or warranties. This is a rare experience in the car market today. Yes, he couldn't lower the price on the CPO 2021 CX5, but it was already fairly priced unlike Carmax where they don't negotiate and they are $3k to $4k above the market. I asked Franco if their lenders could beat the 12.69% interest rate my credit union gave me, he ran my credit and was able to help me secure a 9.25% APR from a local bank. When I had an issue getting a ride to the dealership for a test drive and to sign the papers, his manager arranged for one of their employees to pick me up at my house and bring me in for the deal. I live 26 miles from the dealership! Overall, this was an easy, stress free process. You really can't ask for much more than that. Read More Read Less

March 07, 2024

Overall experience was very good and efficent. I would recommend the dealership for anyone looking for a new vehicle. ... Overall experience was very good and efficent. I would recommend the dealership for anyone looking for a new vehicle. Read More Read Less

February 19, 2023

Franco and the staff at Biggers are fantastic! When I first went to test drive cars and see what I liked, Franco didn’t pressure me or make ... Franco and the staff at Biggers are fantastic! When I first went to test drive cars and see what I liked, Franco didn’t pressure me or make me feel rushed at all. I was honest that I was going to a few Kia dealers to test more cars before making my decision and he was so kind and told me to let him know whatever I decide. Every dealership I went to after was pressuring me, wouldn’t let me speak for myself and trying to have me pay more than I was comfortable with. I knew that, going with Franco at Biggers, I would be treated respectfully and not be pressured in my decisions. They gave me a great trade in value for my previous vehicle and the process was so smooth. Their whole staff was wonderful and they are a very honest dealership just looking to help you get the best vehicle for you. I will always recommend them, especially Franco! Read More Read Less

David Domanski

Sales Associate

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February 02, 2024

People! If you are car shopping, this is who you need to talk to. He is amazing. Super knowledgeable--he's worked with cars in multiple ca ... People! If you are car shopping, this is who you need to talk to. He is amazing. Super knowledgeable--he's worked with cars in multiple capacities. He is patient, smart, totally not pushy. He will answer your endless list of questions and do everything in his power to help you. He's the gem you've been looking for. It didn't work out for me because of my mistake, but that doesn't mean I won't be back, or that I won't recommend him to others. Highly recommend! Read More Read Less

September 03, 2022

David was awesome. Zero pressure. Explained the buying process well and put no pressure on us to buy anything extra. Took the time to sho ... David was awesome. Zero pressure. Explained the buying process well and put no pressure on us to buy anything extra. Took the time to show how things worked on the car. Most importantly, the car was for my wife and he talked directly to her the vast majority of the time. This is exceedingly rare in most dealerships. We will be doing business here again. Read More Read Less

February 06, 2021

Excellent service. Unpretentious, respectful and polite. I bought new Mazda CX-9. They were upfront with discounts. I got additional big dis ... Excellent service. Unpretentious, respectful and polite. I bought new Mazda CX-9. They were upfront with discounts. I got additional big discount for buying in cash. The whole process was fast and smooth. Read More Read Less

Tom Doyle

Sales Associate

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June 16, 2023

We have worked with Tom multiple times when purchasing vehicles for family and friends. He is great to work with and follows through to ens ... We have worked with Tom multiple times when purchasing vehicles for family and friends. He is great to work with and follows through to ensure you are a very happy customer. I would highly recommend Tom to anyone looking to purchase a vehicle from Biggers Mazda. Read More Read Less

March 20, 2023

I initially faced some issues while working on a deal; however, Mike Lucier, the Sales Manager, not once but multiple times tried his best t ... I initially faced some issues while working on a deal; however, Mike Lucier, the Sales Manager, not once but multiple times tried his best to straighten things out and make me feel comfortable & welcome. Big thanks to Mike & Bigger's for ensuring that guests & customers feel welcomed at the store! Read More Read Less

July 13, 2022

I needed a small touch up to my car. When they found out how far I lived from the dealership, rather than schedule an appointment, they call ... I needed a small touch up to my car. When they found out how far I lived from the dealership, rather than schedule an appointment, they called a technician from a different dealership to come and fix it! I very much appreciate the effort by the manager and technician towards my satisfaction. Read More Read Less

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