2023 Mercedes-Benz EQE 500

*Manufacturer Buyback* mean? In cases where a customer is dissatisfied with a vehicle they have purchased new from a manufacturer, they may offer or agree to reacquire the vehicle and give the customer a refund or a replacement vehicle. In many cases, the manufacturer is unable to verify the concern, but agrees to take the vehicle back in the interest of customer satisfaction. In other cases, a required part or software update may not be available. Buybacks always carry the remaining balance of the factory warranty. In some cases, an extended warranty on the repaired defect also applies. Auto manufacturers value their reputation. That reputation is an integral part of the value attached to the models that they sell. Vehicles repurchased by a manufacturer may need repairs to correct problems, but that isn't always the case. Vehicles are often repurchased as a gesture of goodwill to maintain a valued relationship with a customer. In other instances, parts may not have been available in a timely manner to fix a minor problem and the customer may ask the manufacturer buy back the vehicle. There are even cases where buyers will fabricate problems to get out of a vehicle if they know how to use the ''Lemon Laws'' to their advantage. Furthermore, there are situations where a vehicle does have a legitimate mechanical problem that needs extra attention to correct. Regardless of the reason for a buyback, when a true problem does exist, the manufacturer not only wants to fix it, the company is required by law to fully correct any issues before the vehicle is offered for sale. Our experience with Buybacks supports the fact that manufacturers ensure the repurchased vehicle meets all requirements for performance before it is offered for sale. Price does not include Tax, Doc or a $895 preparation fee. By submitting your information, you consent to receive all forms of communication including but not limited to: phone, email, text, mail, etc... Message and Data rates may apply